Product: Bobs Discount Furniture Customer Care Clear all filters (0 of 52 reviews match)
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I purchased a sofa and love seat from Bobs I didnt have it long it started to fall apart. I bought the goof proof warranty. I called Bobs customer service to come look at it, they told there was nothing they could do about it. My wife went back to the store to...
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SwiftEel
SwiftEel

I'm waiting to receive a delivery of a sofa from Bob's. I paid for the goof proof insurance. Did they say why they didn't honor it? Thanks

4.7
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Bobs Discount Furniture Customer Care
#1297793
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Bobs Discount Furniture - Bob's Discount Furniture at Totowa

I just want to give a shoutout to Mr Lee Richards for his outstanding service. I went to Rte 46, to find a recliner for my sister, he made her feel comfortable and assisted us finding a good one matching her sectional set.Mr Lee Richards is a good asset for the company.Uranie D.
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Bobs Discount Furniture Customer Care
#1228371
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My name is Paul Tremblay at 1567 Main St. in Berlin,NH03570 I was scheduled for a mattress (faulty) inspection on March 8th 2018..no-one called, no-one showed up... Icalled to reschedule and the date was set for March 29th 2018..no-one called so Icalled to confirm and...
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2.6
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Bobs Discount Furniture Customer Care
I liked
  • Mattress originaly
I didn't like
  • Being treated wrongly by service
  • Being treated this way on service
#1221084
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Bobs Discount Furniture - Worst experience ever

I recommend everyone to spend a little more money and buy from anyone but Bob’s Discount Furniture. Don’t make the mistake of your life. The customer service is rated below 0, and their service is the worst.
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Bobs Discount Furniture Customer Care
#1204832
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Bobs Discount Furniture - Great Experience

Went To Bob's And Got What I was Looking For!! Not Only What I Wanted but what Was In By best Interest As Far As Quality!! Thanks Bridgette For Your Help. If Only We Could Have More furniture Stores With Specialist Like Her
5.0
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Bobs Discount Furniture Customer Care
#1197127
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Bobs Discount Furniture - Poor customer service, stuck with furniture
Re: Bob’s Discount Furniture, Monroeville, PA First delivery from Bob’s Discount furniture 1/30/18: Large couch, console, and love seat.We were told this console could be placed anywhere – between the two large couch seats, or the two love seat pieces. Once in my home,...
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2.5
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Bobs Discount Furniture Customer Care
I liked
  • Delivery was on time
I didn't like
  • No option to return the product after delivery
#1189057
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Bob's Furniture has been a very interesting experience.I'm just going to keep it fast and simple here. I ran into a lot of problems with them. Thank goodness for the worker name Dian that works in Farmingdale NY location. The only person that I can actually trust to do...
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Bobs Discount Furniture Customer Care
#1180905
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Bobs Discount Furniture - Horrible

I purchased goof proof protection for my bedroom furniture . I called over 4 weeks ago to file a claim and no one has returned my call. I attempted to call again this past Monday and was placed on hold for 45 minutes . No one came on the phone and the call was disconnected. As a customer for years this was a horrible experience and will never purchase from Bob’s again.
1.3
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
Warranty
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Bobs Discount Furniture Customer Care
#1175352
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JUST GOT CALL TODAY AFTER BEING PROMISED THE 14TH FOR DELIVERY ( AFTER BEING TOLD ....THE 6TH......NOPE THE 12TH......NOPE.......THE 14TH............NOPE THE WEEK OF THE 18TH........ AND TOLD SOFA IS OUT OF STOCK AND CANT BE DELIVERED UNTIL THE WEEK OF THE 18TH NOW....
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1.0
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Bobs Discount Furniture Customer Care
#1145217
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I have been waiting 2 weeks & no one called me they told me in 24 hours someone will call to order them & they didn't ,I can't believe Bobs gave me the runaround ,this is the 2 sec time I wrote you ,I want Bob to know how you treated me .Joanna. Notarino 203-208-4643....
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Bobs Discount Furniture Customer Care
#1145098
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