Product: Bobs Discount Furniture Customer Care Clear all filters (44 of 44 reviews match)
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JUST GOT CALL TODAY AFTER BEING PROMISED THE 14TH FOR DELIVERY ( AFTER BEING TOLD ....THE 6TH......NOPE THE 12TH......NOPE.......THE 14TH............NOPE THE WEEK OF THE 18TH........ AND TOLD SOFA IS OUT OF STOCK AND CANT BE DELIVERED UNTIL THE WEEK OF THE 18TH NOW....
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1.0
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Bobs Discount Furniture Customer Care
#1145217
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I have been waiting 2 weeks & no one called me they told me in 24 hours someone will call to order them & they didn't ,I can't believe Bobs gave me the runaround ,this is the 2 sec time I wrote you ,I want Bob to know how you treated me .Joanna. Notarino 203-208-4643....
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Bobs Discount Furniture Customer Care
#1145098
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I will never step foot in a Bob's again and advise every one to stay away from this scam of a company.It's going on 2 months and still waiting on my part for my chair that I keep getting told I'll have it in 7-10 business days (should be their slogan). The manager for...
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Anonymous
Tracy Butler

I have had the exact same experience with Bob's and couch legs that were missing when my furniture was delivered. Two months, multiple parts orders that never manifested, and ...

1.3
Greenfield, Wisconsin
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Bobs Discount Furniture Customer Care
#1070303
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Bobs Discount Furniture - Excellent customer service

#1128677
Gilbert was very professional and informative. He was patient, humorous, and efficient. Because of his service i purchased
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Bobs Discount Furniture - Great services

#1097638
5.0
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Starting from my sales person arlene in Secaucus she was professional and a lovely person excellent services, Also my delivery services was very punctual and the guys did a clean fast job .. i will buy again at this location and arlene thank you. bobs thank you for having phenomenal employees. Ps the manager from the pit dept should learn better managing skills .
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Bobs Discount Furniture Customer Care Review

#1018669
1.7
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Treated very poorly POOR Service
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Bobs Discount Furniture Customer Care Review

#908379
1.5
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Bobs furniture has the worst customer service the sales lady followed us around and only spoke to my boyfriend wouldn't give me time of day I'm the one that's buying the furniture then the store manager did the exact same thing. We were both so aggravated we left it was such a bad experience we will never shop there again
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I recently purchased a Miranda ottoman that was too big for my living room.Wanted to return it for something else they woykdnt let me. Called Albany store still waiting for a call back it's been 2 weeks. Your customer service was very condisending and nor helpful at...
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1.0
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Bobs Discount Furniture Customer Care
#1023103
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Tried to purchase a dinette set that was advertised in store, on tv, and online, only to find out there is a 5 week back order and 2 week delay to deliver on top of that.I wanted to get my money refunded only to find out bobs has a hold on my funds and nobody was...
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1.4
Product
Bobs Discount Furniture Customer Care
I liked
  • Price was reasonable
I didn't like
  • Poor cancellation procedures
  • No indication of product availability online
  • Customer service
#1022160
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I went to pay my bill and didn't realize that I have to go to a bank instead, the young lady behind the counter was bothered that I had such a dumb question!!!Not once did she take her eyes off the computer screen to acknowledge my presence. I guess once they sell you...
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2.3
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Bobs Discount Furniture Customer Care
#1014158
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Okay my husband and I went to Bobs in Newington, what ever happened to this place it used to be awesome -- my cousin worked there and the sales people used to jump all over the furniture to get to you -- I was shocked -- haven't been in for a couple of years but...
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1.5
Product
Bobs Discount Furniture Customer Care
I didn't like
  • No variety
#996803
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was in the market for a new reclining couch and really liked the Bobs Gladiator couch......had all the things I was looking for and was prepared to buy even though I was concerned about all the negative things I have read about Bobs service AFTER they sell you...
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1.0
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Bobs Discount Furniture Customer Care
#937504
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Not satisfied with the product at all the pillows are damaged and coils totally unsatisfied with product will never buy from them again.had furniture only three years and not understanding why the product is defective. I am not a large person so what could caused so...
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3.2
Product
Bobs Discount Furniture Customer Care
I liked
  • Friendly staff
I didn't like
  • After purchase no help constantly calling
#934590
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Bob's customer service takes bad service to an entirely new level.I have had some bad customer service in my lifetime, but never to the point where I was deliberately lied to. That is until I dealt with Bob's. They must actually coach their customer service reps to...
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1.4
Old Orchard Beach, Maine
Product
Bobs Discount Furniture Customer Care
I didn't like
  • Customer service
#902082
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