Product: Bobs Discount Furniture Customer Care Clear all filters (60 of 60 reviews match)
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Bobs Discount Furniture in Deep River, Connecticut - Great

5.0
Details
I went to the store found a sleeper couch and went back & purchased it the sales girl was very nice no pressure and I got what I wanted ! If I need Furinture I would return!
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Review
#1654313 Review #1654313 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
3.3
Details
My husband and I wanted to purchase a specific dinning room set for my mother at Bobs. We went to the one located in co-op city in the bronx New York. Unfortunately we met a sales associate named Rose. She definitly left a bad taste in our months. She was rude,...
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Review
#1333045 Review #1333045 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Poor customer service
1.0
Details
bob's furniture, service and customer care is HORRIBLE. I have had a torn piece of crappie furniture in my home for 6 months with no resolve. I now want a refund to prevent from having to deal with bob's ever again. they insist on sending me more crappie furniture. a...
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Review
#1329141 Review #1329141 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
ALL OF THE ABOVE
Loss
$300
Preferred solution
Full refund
I went to Bobs furniture in may selected 2000.00 worth of furniture for my uncle ...i put 1000.00 dollars cash down...july 1st he was in critical condition...July 3rd i went to cancell delivery and order...july 10th my uncle passed away i was assured that in 10 days i...
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Review
#1313005 Review #1313005 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund

Bobs Discount Furniture - Question

I call bobs furniture stores in Yonkers NY with question as soon I ask my question they hang up on me this store sucks
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Review
#1310007 Review #1310007 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Poor customer service
4.7
Details
I purchased a sofa and love seat from Bobs I didnt have it long it started to fall apart. I bought the goof proof warranty. I called Bobs customer service to come look at it, they told there was nothing they could do about it. My wife went back to the store to...
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1 comment
SwiftEel
#1516823

I'm waiting to receive a delivery of a sofa from Bob's. I paid for the goof proof insurance.

Did they say why they didn't honor it? Thanks

Review
#1297793 Review #1297793 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Good customer service
I visited the Villa Park (Illinois) store on June 16, 2018. I wanted to look at their mattress offerings. My first impression, as I walked into the store, was reminiscent of a sleazy 1960s used car dealership; at least a dozen starving salespersons were perched by the...
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Review
#1289979 Review #1289979 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
put in an elevator or escalator
Preferred solution
put in an elevator or escalator

Bobs Discount Furniture - Unethical Practices

I recently purchased furniture from Bob’s Furniture and based on internet posts, it is apparent my experience is not unique. There is a pattern of business malpractices and I have e-mails and voice mails to prove it, I think it’s retaliatory for grieving their service. I have evidence. my e- mail: Crichy05@aol.com
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Review
#1282531 Review #1282531 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Poor customer service
Resolved
2.1
Details

Update by user Jun 12, 2018

The store manager called me immediately and was on the phone with me for a fair amount of time apologizing and working on a resolution for my issue. He put in a request to swap out my sofa with a brand new one no charge within a week. While the generic Bob's customer...

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Review
#1278513 Review #1278513 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Pros
  • Salesperson
Cons
  • Everything except sales person
  • Customer service
  • Furniture quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Bobs Discount Furniture Customer Service

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

  1. 291 reviews
  2. 139 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews

Bobs Discount Furniture in Newark, New Jersey - Bob's Discount Furniture at Totowa

I just want to give a shoutout to Mr Lee Richards for his outstanding service. I went to Rte 46, to find a recliner for my sister, he made her feel comfortable and assisted us finding a good one matching her sectional set.Mr Lee Richards is a good asset for the company.Uranie D.
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Review
#1228371 Review #1228371 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Good customer service