Manufacturer: Bobs Discount Furniture Category: Delivery Services Clear all filters (123 of 123 reviews match)
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We purchased a bed for Lizzie back in august. After a short time, the castors on the trundle of the bed broke because the materials and design were terrible. We paid for goof proof protection, so a repair technician came out and "fixed the bed" Within a few weeks, the...
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1.6
Product
Bobs Discount Furniture Delivery Service
I didn't like
  • Condescending attitude of the reps
#1049711
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I bought a bed. Simple enough you would think. First they had the wrong color. That got fixed, then they deliver the wrong bed! I try to refuse it and the delivery guys said to just leave it because Bobs does an "even exchange". I call customer care and The first...
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1.9
Product
Bobs Discount Furniture Delivery Service
#1049069
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I had to deal with bobs for two weeks because you guys kept bringing me broken mirrors then a drawer on my dresser had knicks on it and you guys had to order the part the part never came then you had to bring me a new dresser and when given me a time that you would...
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Shaggsloco22
Shaggsloco22

Honestly, with a name like Bob's Discount Furniture what the *** did you expect? Discount furniture, discount service.

1.8
Product
Bobs Discount Furniture Delivery Service
#1046739
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Bobs Discount Furniture Delivery Service Review

#1029924
2.6
Waited for delivery...received a call that delivery was in front if my home, and I explained that I would be out shortly, when i came out 5 minutes later I discovered they had taken off. Since i was their ladt delivery, delivery guys took off and i have no bed to sleep on.
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Bobs Discount Furniture Delivery Service Review

#1025172
Delivery incomplete... staff additude horrible and unprofessional. Tramatic experience will not shop there again.
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Bobs Discount Furniture Delivery Service Review

#978779
This is the worst store to shop at. How come i spent $3,000 for a bed and still dont have it. A towel rack is in the way, why they cant deliver it. Call customer service and all she can say we will send a new crew next week. What kind of bull they running
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Bobs Discount Furniture Delivery Service Review

#947394
Same experience in North Hills Pa. The tracker is full of ***..changes to a later time every time you check...now the truck is stuck in the mud, it hasnt rained in days...so waiting for a tow truck which theyclaim maytake an additional 2hrs.and deliveries before mine...so what now its 6 p.m. what furniture by 12 midnight....
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Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
I purchased furniture to be delivered January 4th.All went as planned until the delivery crew hit my cable line while leaving in the delivery truck. They never stopped to acknowledge the damage. I called Bobs and placed a claim. I was then informed Bob's uses Diakon a...
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Anonymous
Anonymous

I'd call Bob's and threaten an all out social media war! It's ultimately HIS responsibility! He needs to hire insured and/or bonded delivery contractors! I'm in Arkansas, but...

1.6
Product
Bobs Discount Furniture Delivery Service
#1001874
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We purchased a $399 chair which seemed fairly priced and OK quality. We were promised that the day before the delivery we would get a call giving us a four hour window and that we would get a call 1 hour before the truck actually showed up. NEITHER HAPPENED. We had to...
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Anonymous
Anonymous

RM from Woodridge

2.1
Product
Bobs Discount Furniture Delivery Service
#996797
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Would that work? I asked him if we had a choice? He said they will call us regarding time and I said of course you will! We will never purchase from Bobs Furniture again. They dont care and customer service is useless and they are all trained to lie. The deliver...
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1.3
Product
Bobs Discount Furniture Delivery Service
#995328
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i bought a mattress and box spring got a text message delivery was wes 4 to 8 cleaned out the room threw the old mattress away lost 4 hrs of work and they never showed I called bobs at 6 they told me to wait till 8 at 815 spoke to a manager and she told me there was...
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Product
Bobs Discount Furniture Delivery Service
#985504
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Purchased a dual power reclining sofa fot about $1000. Delivery day comes - sofa comes in two sections. They bring the first section in. Waiting for them yo bring the second section in when I'm told that they put the wrong second piece on the truck. Half was leather...
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1.5
Product
Bobs Discount Furniture Delivery Service
#982997
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which means no furniture for me today. I spent ,y whole day trying to make sure bobs had the correct information to get through to me to make sure I got my delivery. Of all the people I spoke to no one got it right or could help me. I have 2 small children and now no...
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Anonymous
Anonymous

Sounds like your fault for not updating your phone number ***...

Product
Bobs Discount Furniture Delivery Service
#976890
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Ok, so after 2 visits to the nearest Bobs furniture store to measure our sofa and check it out, we decided to purchase one, even after reading all the negative reviews about customer service. The price was great, we got a call saying our sofa was going to be delivered...
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1.0
Product
Bobs Discount Furniture Delivery Service
I didn't like
  • Delivery did not show up
  • Delivery guys that do not show up
#975792
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