Product: Bobs Discount Furniture Delivery Service Clear all filters (147 of 147 reviews match)
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errible terrible terrible!!!!The in store experience is indicative of a 5 star buisness, however the delivery experience left something to be desired. The time I was promised was changed without my knowledge, and when I called to reschedule, the person on the other end...
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1.8
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Bobs Discount Furniture Delivery Service
#1167671
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I spent 4824 in living room set and 2 12" xl twin mattress with Adjustable base. Received delivery late on the 22nd. Even thou they were late they were very nice and set everything up. Since it was Thanksgiving weekend I waited until Monday to call about my mattress....
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1.7
Product
Bobs Discount Furniture Delivery Service
I didn't like
  • Mattress
  • Employee attitude
  • Poor quality
#1159785
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Bought a sofa, love seat, ottoman and coffee table in the beginning of December ,17, was told everything was in stock and would be delivered on the 6th,I took the day off of work for the delivery.I received a call saying that the sofa that they just told me was in...
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1.0
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Bobs Discount Furniture Delivery Service
#1145211
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Bobs Discount Furniture - Horrible

#1161954
Your delivery people are the worst. Damage to my home and being threatened if I reported it. Quality the worst furniture I have ever owned. I give you an overall rating of zero. And your commercials are very annoying.
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Bobs Discount Furniture - Delivwry

#1144514
Waited until 7:00 for my delivery. The delivery guys decided they weren’t bringing my couch in after they asked us to move the refrigerator. Drive away without a word. Talk about upset.
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Bobs Discount Furniture - Delivery Service Review from Falls Church, Virginia

#1066208
2.6
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Buying furniture ok, getting it delivered was pure ***, *** never experienced bad service like this, get a date and between time then they would change it , no help from no one there ,pure ***
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Bobs Discount Furniture Delivery Service Review

#1029924
2.6
Details
Waited for delivery...received a call that delivery was in front if my home, and I explained that I would be out shortly, when i came out 5 minutes later I discovered they had taken off. Since i was their ladt delivery, delivery guys took off and i have no bed to sleep on.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Stay away from this store!!!!my furniture was delivered 3 times!!!!Every time something was missing!!!!!!! Very very very bad experience!!!!!!!!!!if u need your furniture make sure u have a month before everything it’s gone be ok and steel 3 rd time they came some...
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1.2
Product
Bobs Discount Furniture Delivery Service
#1144125
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Delivery of my dining set damaged offered me 40 dollar credit to keep damaged table and chair.I spent 2100.00 on this set with insurance.Store wanted me to sign off on set and take there word they would replace it. Customer service lady belittled delivery driver...
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5.0
Manchester, Missouri
Product
Bobs Discount Furniture Delivery Service
#1144003
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So I purchased a three piece sectional on Sunday November 12, and specifically told the sales person I was looking to buy as long as the furniture was delivered before Thanksgiving.They gave me a delivery date of Friday November 17 and took the day off from work to...
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1.6
Orange, Connecticut
Product
Bobs Discount Furniture Delivery Service
I didn't like
  • Being misled
#1135053
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Furniture delivered damaged and then you have to wait four+ days for re-delivery amd they want you to keep a part of it sitting at your home but then lie about tge delivery date. You take off because you're promised one date and when you call them .... you were never...
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1.8
Product
Bobs Discount Furniture Delivery Service
#1134356
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5th I opened an account with Bobs Discount Furniture in Farmingdale,N.Y. so I could furnish my daughter's new apartment in Yonkers for her Birthday which was Oct. 12th.We picked out a 3 piece sofa set which included (1) sofa,(1)loveseat & (1) ottoman which was a...
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1.7
Product
Bobs Discount Furniture Delivery Service
I didn't like
  • Ridiculously poor customer service or delivery service
  • Bobs total failure to react to my issue
#1133249
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Furniture delivered broken and missing parts. Delivery guys promised someone would call with fix, 30 days later I had to call. They only come to my area on Fridays. Now I have to take an additional day off of work for them to come see what is wrong...and then another...
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2.3
Product
Bobs Discount Furniture Delivery Service
#1115050
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We made a huge purchase from Bob's Discount Furniture and arranged for it to be delivered on 8/26/17 so that we will have enough time to move everything in our new house by 9/1/17. Side note: We had to move out of our old unit by 8/31/17. When I received the time frame...
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1.0
Product
Bobs Discount Furniture Delivery Service
I liked
  • Sales rep
I didn't like
  • Customer dissatisfaction resolution
  • Product quality and useless warranty
  • Furniture
#1104478
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