Manufacturer: Bobs Discount Furniture Category: Delivery Services Clear all filters (32 of 32 reviews match)
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Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
I purchased furniture to be delivered January 4th.All went as planned until the delivery crew hit my cable line while leaving in the delivery truck. They never stopped to acknowledge the damage. I called Bobs and placed a claim. I was then informed Bob's uses Diakon a...
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Anonymous

Anonymous I'd call Bob's and threaten an all out social media war! It's ultimately HIS responsibility! He needs to hire insured and/or bonded delivery contractors! I'm in Arkansas, but...

We purchased a $399 chair which seemed fairly priced and OK quality. We were promised that the day before the delivery we would get a call giving us a four hour window and that we would get a call 1 hour before the truck actually showed up. NEITHER HAPPENED. We had to...
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Anonymous

Anonymous RM from Woodridge

Would that work? I asked him if we had a choice? He said they will call us regarding time and I said of course you will! We will never purchase from Bobs Furniture again. They dont care and customer service is useless and they are all trained to lie. The deliver...
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Bobs Discount Furniture Delivery Service Review

#1025172
Delivery incomplete... staff additude horrible and unprofessional. Tramatic experience will not shop there again.
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Bobs Discount Furniture Delivery Service Review

#978779
This is the worst store to shop at. How come i spent $3,000 for a bed and still dont have it. A towel rack is in the way, why they cant deliver it. Call customer service and all she can say we will send a new crew next week. What kind of bull they running
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Bobs Discount Furniture Delivery Service Review

#947394
Same experience in North Hills Pa. The tracker is full of ***..changes to a later time every time you check...now the truck is stuck in the mud, it hasnt rained in days...so waiting for a tow truck which theyclaim maytake an additional 2hrs.and deliveries before mine...so what now its 6 p.m. what furniture by 12 midnight....
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Bobs Discount Furniture Delivery Service Review

#892710
1.5
It's taking them 3 different visits to deliver a bed and dresser. The delivery team is inefficient and customer service is poor .. Never again! Not worth the trouble
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i bought a mattress and box spring got a text message delivery was wes 4 to 8 cleaned out the room threw the old mattress away lost 4 hrs of work and they never showed I called bobs at 6 they told me to wait till 8 at 815 spoke to a manager and she told me there was...
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Purchased a dual power reclining sofa fot about $1000. Delivery day comes - sofa comes in two sections. They bring the first section in. Waiting for them yo bring the second section in when I'm told that they put the wrong second piece on the truck. Half was leather...
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which means no furniture for me today. I spent ,y whole day trying to make sure bobs had the correct information to get through to me to make sure I got my delivery. Of all the people I spoke to no one got it right or could help me. I have 2 small children and now no...
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Anonymous

Anonymous Sounds like your fault for not updating your phone number ***...

Ok, so after 2 visits to the nearest Bobs furniture store to measure our sofa and check it out, we decided to purchase one, even after reading all the negative reviews about customer service. The price was great, we got a call saying our sofa was going to be delivered...
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1.0
I didn't like
  • Delivery guys that do not show up
  • Delivery did not show up
#975792
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Can't even express how disappointed I Am in your company, I've been given assurances now 3 times that I would receive the remainder of my furniture that I am currently paying for . I was told by your manager that December 12 would be the next available date . Have not...
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I ordered a bedroom set for $1200 and had to wait 3 weeks to get everything as it was back ordered. 3 weeks later and delivery comes but no footboard. Was told it was back ordered for another 2 weeks but did anyone call me before delivery? If your answer was no...
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My husband told them which door to bring the furniture in and they had no idea what he was saying. He then asked them to remove their shoes after we saw all the mud, and he just laughed. We read the reviews after the fact, so now we learned the hard way to NOT shop at...
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1.0
I didn't like
  • Delivery
  • Inability of deliver personnel to speak and comprehend english
#933213
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