Hoffman Estates, Illinois
Not resolved
1.6
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This place is a joke and I will never go back or give this place good reviews. The customer service is garbage and they do nothing to fix it.

I ordered a bedroom set for $1200 and had to wait 3 weeks to get everything as it was back ordered. 3 weeks later and delivery comes but no footboard. Was told it was back ordered for another 2 weeks but did anyone call me before delivery? If your answer was no then you're correct.

Then comes the day when they have it available and I ask for delivery after 6 because I work. I leave an hour early to then get a call at 6 to say the delivery guys are done for the day and I have to reschedule. I would think that after botching this so many times, they would do whatever it takes to make the customer happy.

Well the answer is they don't care about the customer. Avoid at all costs...you have been warned

Product or Service Mentioned: Bobs Discount Furniture Delivery Service.

Reason of review: Order processing issue.

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