Bobs discount furniture - doesn't stand behind their goods
This company is horrible - they refuse to stand behind their goods. Sold my wife and I a bill of goods about our living room (purchased the Guardsman Elite Goof Proof package) and nothing... Guardsman states it's Bob's issue, Bob's states it's Guardsman's issue. All I want is a new couch to match the love seat... If anyone knows how to get in touch with the executives at Bob's please advise.
Bob Kaufman - President
Edmond English - CEO - this shocked me as this guy was with some decent companies, BJ's Wholesale, TJMaxx, and he sits on a few influential Boards.
Stan Adelstein - Chairman
More Review Details
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
You May Also Like
- "I'm having the same issue with the flaky and peeling of my sofa after just 4 years, I purchased the Cambridge sofa (SKU# 552847)at the Stoughton, MA location. ..."
- "Purchased couch and love seat at Bobs furniture in Stoughton Maabout 4 years ago, also purchased the goof proof warranty.We paid almost $2000 for the set that they claim came..."
- "To whom it may concern (or even Care); You can define a Company, by it's overall Customer-Service... I've Managed; Call-Centers, Network Operations Centers, Wall-Street GSOC Centers and simply "Customer Service" Centers......"
- "I signed a contract with Re-Bath 8 months ago and I am still waiting for my project to be completed and the repairs done to the areas they damaged during..."
- "I wish I could get off AARP's mailing list, they occupy the top of my junk mail sender list. They have begun employing a new and rather unscrupulous tactic, in..."
- "Steak 'n Shake Friday Evening 01/20/17 When I arrived there were ; 7 occupied tables, parties of 7,4,2,2,3,4,3 customers & 1@counter One server appeared to be working with a second..."
- "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..."
- "I bought colonial white Toto toilet and colonial white Toto bidet and expected the same colors for both. However, the delivered two products have very distinct two colors shades -..."
- "At first , I felt sorry for her thinking this report was false and evil. Since Kathie unfriend me on Facebook followed by a block I completely agree. She had..."