Manufacturer: Bobs Discount Furniture Category: Furniture Sets Clear all filters (15 of 15 reviews match)
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It should be called Bob's Furniture of ***.We went furniture shopping and went to Bob's we really liked the items that we purchased and was excited to receive them. First time they delivered the ottoman that we ordered had broken hinges and a side table had gouges in them. Needless to say we did not accept them and they made arrangements to send another set of the returned pieces. The second delivery came and the the pieces were worse than the...
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1.8
I liked
  • Sales rep
I didn't like
  • Customer service
  • Managers
#1002214
Brought a living room set about 3 months ago. The quality is very cheap. The cushions already need filling. They made 5 trips because everytime they came they delivered the wrong stuff. The delivery guys just dropped off my lamps still inside the box didn't even bother to set it up or pick up after their mess. When I called and complained all they did was tell me they are sorry and that was it. I had to miss days off work bcuz they give a 4 hr...
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Anonymous

Anonymous Seriously, you need someone to set up your lamps for you?

1.0
I didn't like
  • Bobs total failure to react to my issue
  • Being treated like garbage
  • Having my time wasted
#1000917
Like many others, I will be adding my own experience with Bob’s Discount furniture.I will try to make the following events as accurate as possible with no embellishment to the facts. First, shame on me. Had I did my due diligence and not bought into the TV commercial hype, I would not have had this experience. The internet is crowded with negative comments on Bob’s Furniture and as I am learning first hand, it is 100% accurate. My reason for...
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1.9
I didn't like
  • Quality of product
  • No solution
  • No quality control
#994533

Bobs Discount Furniture Furniture Set Review

#946158
1.8
Do not buy anything from this store. I ordered a verona queen bedroom set. The nightstand drawer was damaged. They offered to glue it back together because I can't get a new one or get my money back..I am forced to pay full price for damaged furniture .NEVER AGAIN
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Bobs Discount Furniture Furniture Set Review

#944597
1.1
Had a bedroom set delivered Tuesday. One draw on the dresser not working, scratches on my bureau. Corner of my headboard wood chipped off. Not to pleased
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Spent about 3,500$ on a living room set and the 3 seater has caved in the middle and springs are coming through and its only two years old, already had a bobs technician come out to repair it and i watched him drill more wood beams on the bottom to support it, but it lasted two days and caved back in. The cushions are flat, not comfortable at all. I feel like the show room couch i sat on at bobs was a quality product and what they delivered to...
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Have selected many time new furniture ....Have this third set in my home less then year and BRACKETS BROKE MIDDLE PIECE and still waiting next dilvery is in JUNE ARE THEY KIDDiNG ME . Reciliner service came with just camera took picture and left less then 5 minutes... On hold for Manager still holding on line 37 minutes ask lady reschedule new appt for service appt again for recliner had them here before for wood going to pertrue on left side...
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I PURCHASE THIS LIVING ROOM SET MAYBE BY NOW IT IS 6 YEARS. I HAVE CALL SEVERAL TIMES FOR SOMEONE TO COME SERVICE MY FURNITURE AND NOTHING. I KEPT GETING THIS NASTY WOMAN WHO KEPT TELLING ME YOU ARE NOT COVERED FOR THAT. I EXPLAIN I HAVE THE GOOF PROOF INSURES AND PD ALOT FOR IT. AND SHE JUST KEPT TELLING ME YOU ARE NOT COVERED PLEASE STOP CALLING. SHE SOUND LIKE AN OLDER WOMAN. I BOUGHT THAT FURNITURE WITH THE LITTLE BIT OF MONEY I HAD. I AM A...
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Two queen size bedroom sets. We noticed one dresser was damaged with a huge crack about three weeks after we received the furniture. The crack looked like it was stained over and that someone at Bob's tried to hide the damage. We had gotten the protection plan and called them and they said they wouldn't do anything about it despite the pictures I sent that show there is no damage that we caused in the way of stain being removed or chips or...
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Buyer Beware! I purchased a 4 piece bedroom set in March 2016 and we just discovered in August 2016 bedbugs everywhere under the mattress, in the screws, in the underneath storage drawers, on the floor, in the dresser drawers, and etc. It was awful! Entire bedroom infested. There is fecal matter all over the slats of the bed. This bed does not require a box spring. The bed, when we removed the mattress, wasn't even assembled properly. Also,...
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Paid over $2500.00 worth of Livingroom furniture...they added a Five year goof proof protection to wit was never honored....The sales rep stated the goof proof covered any incident any accident any misfortune with the furniture for 5 years....During a move my furniture was damaged and ripped... called customer service , 2 weeks later they sent a rep. the rep stated they could not fix the damage...terrific right....NOPE!!!....The Goof Proof did...
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1.7
I didn't like
  • Poor workmanship spring design five month lead time on parts
  • Customer service
#903805
I must say this about Bobs Furniture the y sold me the 2 eléctric recliner and a kitchen table price was 1400 cash and made a atempt to pay but while talking to one of the customer service lady she lure into instead join RAC this was the wrong thing to do they charge me a fee of 129 dollars then later charge me additional charge of 200 dollars not to mention the line of Bologni say this way you are establishing credit I call them and paid them...
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