purchased couch and love seat from Bob's and after 2 1/2 years it started cracking and ripping and eventually losing large pieces of the bonded leather on the loves seat. I had goof proof but was told that it was just wear and tear!!!
Not covered, also about 2 months over manufacturers warranty. Bottom line I'm stuck with it and they won't help . I tried making so many calls.
No help at all. They even said that this particular set was a defective one but I was over my factory warranty time limit!!!
Product or Service Mentioned: Bobs Discount Furniture Furniture Set.
Reason of review: Damaged or defective.