Manufacturer: Bobs Discount Furniture Category: Protection Plans Clear all filters (2 of 2 reviews match)
I totally agree that they are crooks.They talked me into buying the good proof plan to which I had reservations because I feel none of these plans live up to your expectations. I filed a claim and they gave me some *** as to why they denied it. I was told by Bobs Furniture themselves that their goof proof plan was guaranteed to cover everything. I specifically told them my daughter wears make up and they assured me that make up was covered and...
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I didn't like
  • Customer dissatisfaction resolution
  • Do not honor their commitments
I purchased the 5 years "Bob's Goof Proof Protection Plan" for our furniture on 2014 Unfortunately, in 2015 when we called Bob's to let them know that the furniture they sold us Has issues.The sofa casings started tearing and when called the customer service the lady said she doesn't have those sofa or casings in her home and she doesn't know. They did not fulfilled their promises. We are very unsatisfied and seeking reimbursement.Thanks.
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