Bobs Discount Furniture Loveseat Reviews and Complaints
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The customer service is pathetic once they have their money. And NOT working people friendly! In the store was fine, but after that things fell apart. We went into the store and Patricia helped us. We ordered about $3000 of furniture on January 12th. Delivery was set...
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Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Not as described/ advertised
The goof proof plan is a total scam sofa and love seat both have defects leather is worn away only after 2 years and will only give credit for the sofa and said love seat doesn’t meet the requirements, and the loveseat is worse than the sofa , poor customer service and...
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Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality
The vinyl lower on my leather recliner love seat has become the laminated and an eyesore and has caused damage Leggings And hosiery . They are calling this normal wear and tear but in reality it is poor material, this piece of furniture is about a year and a half old...
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1 comment
Bad quality furniture. Their “top of the line”.
Is falling apart already with minimal use.
The vinyl attached to the leather is falling apart. Save your money and go to a different furniture store.
Review
Product
Bobs Discount Furniture Loveseat
Cons
- You cannot talk to a representivie
- Poor workmanship
- Useless warranties
Reason of review
Bad quality
Loss
$2200
Preferred solution
Let the company propose a solution
Tags
Bobs Discount Furniture in New York, New York - Sofa came with Bed Bugs
Bought a new couch from Bobs furniture in June 2018 and it’s infested with bed bugs.
Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality
Bobs Discount Furniture in Wilmington, Delaware - Bob’s won’t take care of customers poor customer service
Purchased a love seat 1 year and a months won’t honor manufacture warranty .I had purchased the warranty and the warranty company says that because I don’t no how it happened they won’t cover it . When you sit on love seat it creaks like frame is broken.
Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Warranty issue
Bobs Discount Furniture - Displeased customer
We bought sofa and Love seat supposedly leather and had the same experience as most of these reviews. Love seat was flaking after a few months but they did give a new one for a price So far it is ok. But the coach is now flaking where you sit on two pillows Looks disgusting We called Bobs and they said company they don't deal with anymore.They said we could get a new one for Just 20percent off. Not a good deal.I have read a lot of complaints about the same leather and they will be losing a lot of customers over this product. I hope something can be done about this whole situation.
Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality
In 2014 I furnished my entire home from Bob's.The heat on the twin loveseat just gave up and did't work. I called and technician came out and said the pads needed to be replaced. However, in speaking to the customer service person, Shauna, they are not covered by the...
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Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
I ordered a sofa and love seat that arrived as scheduled.This also came with 2 end tables and a coffee table. The day after delivery, I noticed the love seat was uneven, it did not fit together properly. I called and requested the love seat be exchanged. After having...
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Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Bobs Discount Furniture - Loveseat Review from New York, New York
I have never felt so unsatisfied. My first love seat had a loose arm rest. Tbe replacement had sunken pillows. I bought a bedroom set at the same time. Everything is squeaking the drawers are off track. EVERYTHING AND I MEAN EVERYTHING IS POORLY MADE. Bob is just another "Crazy Eddie". He needs to be stopped. He's robbing hard working people. I'll be buying replacement furniture within a year. Sorry ***!
Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality
Bobs Discount Furniture in Roslyn Heights, New York - Unfair Labor Practice For Delivery drivers
Today I had 2 loveseats delivered. They were comlpetely wrapped in plastic from the factory. After they were set up I noticed that the skirt of the couch wasn't lying well on one section. I turned it over& saw that the interfacing was ripped and the edges of the fabric was tucked in. I showed the driver ( who works for a trucking company NOT Bob's, but wears a Bob's shirt & drives a Bob's truck)& he said I could report it but then told me that" any time a piece of furniture is reported damaged, they get penalized by having to take a day off WITHOUT PAY! I felt so sorry for him and at the same time outraged that these guys are being take advantage of. This is the now the 5th piece of furniture I have purchased from Bob's. Know that they use a trucking company that has such unfair labor practices makes me NEVER want to buy from them again. The truck says Bob's, their shirts say Bob's therefore that is who they are representing!
Review
Product
Bobs Discount Furniture Loveseat
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
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Hi, there. Did you get a credit for both the love seat and sofa or just the sofa?
Did you end up getting something else with the credit? What did you end up doing? Im in the same situation here.
I got credit for my love seat but not the sofa!!!! Pure scam!