Product: Bobs Discount Furniture Manager Clear all filters (42 of 42 reviews match)
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Bobs Discount Furniture - Great Experience

As usual. I've been a customer at the Brookfield store for over 20 years. Most recently I bought the Hampstead wall unit. Lenny O'Dell, was extremely helpful, efficient and courteous. His Mgr, Stacey also. The wall unit arrived and everything is just the way I wanted it. Highly recommend Bob's. CS
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Review
#1197481 Review #1197481 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service
1.0
Details
Bob's is unbelievably horrible.Don't ever buy furniture from this place and never buy a warranty. Clarissa is a Manager Specialist and has no skills and was rude and unprofessional. She should be fired and the store should be shut down. They buy their furniture from...
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Review
#1117292 Review #1117292 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Poor customer service
4.8
Details
Later in the afternoon, I received a call from Susan (from the Freeport store) and she asked if I still needed help with my issue. I said yes, but it was hard for me to explain what I needed so I asked her if she could wait for me to come to the store. She waited for...
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Review
#1069491 Review #1069491 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service

Bobs Discount Furniture - Manager Review

4.9
Details
I bought a bed from Bob's in 2013. Then I got cancer and couldn't get in the bed because it was to high. So I called bob's to get a adjustable bed and it wouldn't fit my frame so the 2 managers Jason's heard about it. They worked with me and took back my old bed with a full refund and let me buy a new bed frame to fit the adjustable bed frame which made the bed 3" lower. Which made it nice for me. Thanks to the management and the salesman Dan.. The Brayman's
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Review
#1019929 Review #1019929 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service
2.8
Details
I'm a Disabled individual whom has expressed to a Manager of yours @ The Villa Pk.,Il , Bob's Furniture, we'll, Geronimo Alamo is your manager at said location, he's breached contract twice on Me, and has constantly kept harassing me via phone, demanding that I NEED...
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2 comments
Anonymous
#1187170

Hi there, I work for Acceptance Now. We never want our customers to feel this way and we would really like to discuss this situation further and see if there is anything we can do to help.

Whenever you get a chance, please give our customer service team a call at 1-800-422-8186. Thank you.

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Review
#885077 Review #885077 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Poor customer service
1.5
Details

Update by user Mar 18, 2016

Well, about a month has passed since Bob’s screwed me over and I’m still pretty bitter. I did get a call from their customer service people.

Bob’s customer service offered me a certificate for “up to $75 off” on a future purchase from Bob’s. I told her that I’ll neve...

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Review
#791511 Review #791511 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Pros
  • Salesman
Cons
  • Bobs total failure to react to my issue
  • Delivery guys that will not answer their phones
  • Delivery guys that do not show up
Reason of review
Problem with delivery
Loss
$800
Preferred solution
Let the company propose a solution
Bobs Discount Furniture - Bobs store the worst
Bobs Discount Furniture - Bobs store the worst
On sep 2015 I reported to bobs the stitch and the spring of my couch not functioning right because I. Have insurance for 5 years I decided to take actions before is to late, bobs call me to give me a frame time of 4 hours for my visit, the technician that came was not...
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2 comments
Anonymous
#1325856

Funny how none of the Bob's have a yelp page but the logo comes up when you search.

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Review
#704768 Review #704768 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Sincerely all the above
Loss
$130000

Bobs Discount Furniture in Melville, New York - Couch was not repaired with my good prof protection.

I purchased my couch in Farmingdale, ny with the goof proof protection I sent in my form which took serveral calls to even get it to fill out; then I sent it in waited serveral months called and switched all over the place and finally received another form to fill out which I sent I was told it would not be honored because they received it past the 30 days but I had not received any thing about this.. and I did not wait I had been waited to replace or fix this couch so I would not just sit on this and not send it in.. I had made several calls I can tell you the many people I spoke to; one being your manager in the farmingdale office, Mitch the first time I spoke to him he seemed to understand my problem and said he would call me back; he did not after weeks of waiting I called the store back and he claimed he did not speak to me before he bullied me on the phone as well; completely disappointed~
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Review
#687179 Review #687179 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Cons
  • Warranty
  • Managers response to my concern
  • Having my time wasted
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

Bobs Discount Furniture - Review about Couch from Philadelphia, Pennsylvania

2.2
Details
The worst experience spent 4 hours to buy 2 couches never again and the Manager lady was very rude in the Northeast store on Castor ave. I will Never purchase or recommend any to go there oh and I made my family cancel there order!!!!!
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Review
#612376 Review #612376 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Order processing issue

Contact Bobs Discount Furniture Customer Service

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

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Bobs Discount Furniture reviews

Bobs Discount Furniture Manager Review

I went to Bobs today unhappy with the products I purchased. The manager on shift today made sure I left happy, he gave me credit to return what I purchase so I could pick something else. Totally satisfied with my Bobs experience.
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Review
#604793 Review #604793 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service