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WARNING: DO NOT BUY FROM BOBS DISCOUNT FURNITURE!!!! just a little story to share. I bought a mattress that was to be delivered between 11 and 3. get a call saying truck broke down and wont make it in those hours. They will call me and let me know. so I left only to...
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Review
#755861 Review #755861 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Cons
  • Customer service and delivery
Reason of review
both customer service and delivery
Loss
$240
Preferred solution
Let the company propose a solution
1.6
Details
Bobs Discount Furniture - Mattress Review from Westfield, Massachusetts
A week after purchasing a bed frame from the pit (clearance and discontinued items) the side of the bed gave out, at the time I had two other friends with me sending us falling one fell between the wall and the bed and had bruising on her legs. After moving away from...
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Review
#679628 Review #679628 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality

Very shoddy mechandise | Bobs Discount Furniture in Fresh Meadows, New York

I purchased a trundle bed at Bob's Furniture. It had a one year warranty. Less than a year after I purchased it, the main wood rail broke, so that it was in two pieces. I took off the mattress and found that several of the wood slats supporting the mattress were completely broken. I called the company and they sent over a representative to photograph the bed. He promised to send the results to the company to get them to either repair or replace the bed. Either he delayed sending in the photographs, or the company just sat on the photos until the one year warranty expired. I was then told they would not repair or replace the unit. The product was clearly substandard, and they dragged out the review process until I had no recourse. I threw the bed out.
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Review
#677279 Review #677279 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Warranty issue

Bobs Discount Furniture Mattress Review

2.2
Details
I purchased a bob o pedic mattress. The sheets always pulled out at one side. The store sent a inspector he said nothing wrong. We discovered that the mattress only has grippers on 1 side. This is a cheap Chinese knock off stay away they don't respect a consumer. Even when the know they are at fault.
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Review
#638333 Review #638333 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality

Bobs Discount Furniture Mattress Review

1.2
Details
Iwas being lied to by sale person, the the Bobopidic gell foam mattress will absorb the heat from my body, and keep me cool. Well that's bull *** so I paid $1300 for a regular foam mattress that I wake up in sweat every day. Customer service basically said to bad. Im soooo pisssed off
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Review
#613441 Review #613441 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality

Bobs Discount Furniture - Mattress Review from Portland, Maine

Bobs Discount Furniture - Mattress Review from Portland, Maine
Bobopedic mattress separated from topper foam after less than 3 years. Refused to do anything. Surly dopey nasty phone clerks. Bob hires them to protect himself from warranty claims. Cheap *** with mo warranty. Time for AG to look at him. We were robbed
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Review
#587093 Review #587093 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Damaged or defective

Bobs Discount Furniture Mattress Review

Simple Review #1416177855 - Bobs Discount Furniture
Bobs box spring does not have a spring bought in 2011 (wanted to fold)Dedham with mattress surprise what else is missing in the couch I bought not honest
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Review
#558537 Review #558537 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
1.0
Details
We purchased a Bob O'Pedic Mattress in May 2014. Yes thought we were getting a good mattress turns out Its made poorly. Its NOT WHAT WE EXPECT to say the least. I lapsed the 30-60 day grace period, of dissatisfaction of the mattress. It's not what we expect in the...
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1 comment
Anonymous
#942062

What do you mean you lapsed the grace period? If you knew you didn't like it within the grace period but let it pass, then it sounds like you're SOL.

Review
#551401 Review #551401 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Cons
  • Quality of the mattress
I purchased a mattress with a mattress pad and guarantee for a replacement mattress if the "pad didn't protect the mattress". Well, the pad didn't protect the mattress and I called the number I was given which of course was not the right number,and after 4 different...
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1 comment
Anonymous
#892867

This is absurd, ridiculous, and downright poor customer service at its highest level. I imagine you are quite pissed, as I would be.

I'm so glad these reviews were made available before I patronized this company. My thanks to you!

Review
#550499 Review #550499 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Poor customer service
Preferred solution
my replacement mattress
1.0
Details
so in 2010 my mother-in-law went to bobs she bought two love seats that the pillows are getting flat the arm rests are wearing away and the seams are pulling apart...she bout two mattress that are *** the middle of my queen is dipping so icannot sleep on it it...
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1 comment
Anonymous
#942076

Your emotions are understandable, but it might be best to cut your losses and let it go. $4000 is a lot when you don't have much money, but...

she got TWO loveseats, kitchen table and chairs, a dresser, and TWO mattresses for 4k?? It was cheap discount furniture that isn't worth the time or money of "fixing."

Review
#548540 Review #548540 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
all the furniture is garbage and goof proof is a rip off
Loss
$4500