Bobs Discount Furniture Mattress Review

Low quality box spring and mattress
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#522748 Review #522748 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress

Mildew | Bobs Discount Furniture in Springfield, Massachusetts

one day I wanted to really do a spring cleaning so to get to the point my mattress had mildew on both sides of the mattress took cover off big mistake starting itching like fiber glass point being CS did nothing to help me I will black ball Bobs when ever I can Facebook is a lovely place to black ball this company that takes our money and never helps never buy goof proof either it not worth the paper it is printed on so I hope to find an attorney who will take all these people's complaints and sue bobs store if not close them down
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#511469 Review #511469 is a subjective opinion of poster.
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Bobs Discount Furniture Mattress

Review about Dirty Matress from Rutland, Massachusetts | Bobs Discount Furniture

Bought a Bob o pedic mattress back in 2010.. was just changing the cover and noticed black mold on the bottom of the mattress. The side I've been sleeping on has been too soft, so I decide to flip it...totally grossed out...called them and they did not have any info about my purchase, even though I've bought numerous items from them.
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#511087 Review #511087 is a subjective opinion of poster.
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Bobs Discount Furniture Mattress

Bobs Discount Furniture Mattress Review

My 80yr old ant puchased $600.00 mattress @( YES!)The Origional Bobs Discount (or) (Ripoff store New Bedford Ma. They promised a 1YR Warranty on new mattress verbally - But refused it in writing or had it posted in store for customers. Three Managers tried they best to get over on me -But the Attorney Generals Office (NB) called -Explained the Mass. Gen. Retail Law explicitly! Aunty got all her $$$(sameday)-& we got$600.00 mattress 15yr . Warranty @ Cardies plus free delivery to boot too! These so called Managers were among the worst...(Insulting/condisending) &plain just mean to any paying customer. Who does that?..after receiving purchase in full? Well they breaking the Retail Laws of Mass-And we're reporting it to all GovAgencies, including the I.R.S too. Right! $$$cash$$ only purchases-no checks/Credit cards. Well good luck friends. ..we will never, never, shop there again. Can't lie,lie,and Lie and stay in business for long. No Business Ethics with this type of practices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! P.s...were former long time customers/with multi family&friends, who I will be sure to let know how awful these folks are with they customers, and how they attempted to rip off my 80yr old Ant-by promising a warrantee that they won't put in writing anywhere. This is not an as is sale!! Thank You!!
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#493055 Review #493055 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress

New bed fell apart | Bobs Discount Furniture in New York, New York

Update by user Dec 10, 2013

me and bobs finally settled our dispute and I received a brand new bed. I am happy now.

Original review posted by user Nov 07, 2013

I bought a brand new bed not even a month ago and the *** thing fell apart 2 nights ago. I went to sit down on my bed and the headboard and running boards broke. when I first received the bed set I told the guys who delivered and the manager on the phone that the bed needs more support. the only support there was where three small wooden sticks to hold up the mattress running in the middle of each board. the boards should've been thicker, wider and had support legs of at least three for each piece of wood. the furniture is cheap. my couch broke and I cant use my warranty because it ran out early this yr. my sisters couch broke and my friends couch broke. knowing all of this, forget bobs. I rolling with the hoyty toyty boys. ill get my furniture repaired hopefully soon.
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4 comments
Anonymous
#766200

Same bed with the same problem. I called them within 2 days and they sent someone out to screw the two broken legs but it need reinforcement.

I thought it was just me until I saw this post. What can I do to fix this problem?

Anonymous
#766533
@Anonymous

A new bed or one more post on each side of the middle ones

Bob
#759736

I'm glad we were able to help. If we can be of further assistance please contact me at BobCares@MyBobs.com. Thanks, Eric.

Anonymous
#761494
@Bob

ok eric. I will contact you if anything changes.

so far my bed is greeeaaaatttt! :)

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Review
#456356 Review #456356 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$1000

Claim on mattress warranty | Bobs Discount Furniture in Wallingford, Connecticut

I purchased the warranty when I purchased my mattress and box spring from Bob's. I recently called to file a claim because the mattress is sagging. The inspector came out and approved the claim. I had to go into the store to pick out a warranty because the one I have has been discontinued. The salesperson tells me I do not have to pay for delivery but per CT law I have to pay the taxes again because I had the mattress for more thank 90 days! He said this is a law, I said well my sister just filed a claims with Sleepy's and she did not have to pay taxes!! If its a law why doesn't it apply to all stores in CT!!! Unsatisfied and ANGRY.....too many gimmicks going on!!!
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1 comment
Bob
#759751

I'd be happy to look into this. Please email me at BobCares@MyBobs.com with your order info. Thanks, Eric.

Review
#454745 Review #454745 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$646

BOB O | Bobs Discount Furniture

I am truly disgusted with Bob's. BUYERS BEWARE!!! I purchased a Bob O Pedic 2 years, I repeat 2 YEARS AGO (2011) and I recently was changing the cover and I discovered there was mold on the bottom of my mattress. I am completely disgusted as I am a clean person and also who would ever think mold would grow on your bed. I was horrified at my discovery and decided to call Bob's hahaha that was a joke. Well of course Bob's will do nothing since they consider it an "environmental issue" not a manufacture issue. Since Bob's will not do anything and you can't remove the mold the mattress has to get thrown away. So if you are thinking about purchasing from Bob's I would really reconsider.
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3 comments
Anonymous
#1079589

Mold will grow on anything...ANYTHING....Given the right conditions. If you find mold on the drywall in your basement do you expect the builder to replace the drywall!!!

Tailyn
#657774

I just cancelled my order :cry

Bob
#651234

I'd be happy to investigate. Please email me at BobCares@MyBobs.com with the name,address and phone number associated with your account. Thanks, Eric.

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Review
#402744 Review #402744 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$800
Tags
  • Cognition

DO NOT BUY!!!! | Bobs Discount Furniture in New Bedford, Massachusetts

DO NOT BUY. WE BOUGHT A MATTRESS AND IT WAS HARD AS A ROCK THE BEDS WIDTH WAS LIKE A STACK OF CONSTRUCTION PAPER. IT'S CHEAP AND HORRIBLE... DO NOT BUY THEY WON'T GIVE A REFUND. THE EXACT WORDS WERE " WE WON'T TAKE THE MATTRESS CAUSE YOU TOOK THE PLASTIC OFF AND SLEPT ONE NIGHT IN IT BUT..... IF YOU BRING IT BACK TO THE STORE AND BUY A NEW ONE WE WILL TAKE THE OLD ONE BACK" THEY SAID THIS TO MY GRANDMA WHO'S 84 years OLD !!!! HORRIBLE SERVICE, VERY DINGY STORE AND HORRIBLE CHEAP FURNITURE. YOUR BETTER OFF SLEEPING ON THE FLOOR WITH A COMFORTER THAN THAT PIECE OF GARBAGE
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1 comment
Bob
#647741

I'm sure we can offer some options here. Please send an email with your order info to BobCares@MyBobs.com. Thanks, Eric.

Review
#398624 Review #398624 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$200
I ordered a mattress. We were exchanging, because the first was too hard. We set up delivery. I checked and checked and the delivery was on schedule. I received a call around the time of delivery stating that they came to my house and no one was home. Not only was...
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1 comment
Bob
#630093

I'm sorry to hear about your experience. I'm sure we can make this right.

Please send your order info to BobCares@MyBobs.com. Thanks, Eric.

Review
#391315 Review #391315 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$1600
My fiancé & I were on a low budget for a new bedroom set so we settled for bobs. It was a horrible idea. We had purchased the brook white furniture set for 999.00 & a black label gel mattress. My sales lady recommended me to get the goof proof bed protector for...
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1 comment
Bob
#622875

I'm sure we can have thee issues addresses for you. Please email your order info to BobCares@MyBobs.com and we'll be in touch. Thanks, Eric.

Review
#391249 Review #391249 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Loss
$999