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I purchased a king size Bob O pedic mattress box springs and frame when the frame broke when the twin box spring broke and when the mattress sunken 2 inches within a years time everything cost me well over $1300 for everything bottom line everything broke you read my description and I purchased all the warranties and what I was told is they would only cover the mattress which they gave me a discounted price of 799 credited back so bottom line is they don't care about boxsprings broking they don't care of the frame is broken they were just willing to replace the mattress At a extreme lower price so the credit in the store is only for another mattress so I can't replace everything else that I purchased with it and who would want to buy another mattress from them anyway I tried to buy furniture something different they wouldn't allow understand this was an expensive mattress assembly which they don't standby and they give you less than a mattress cost so you still have to give them money within a year of having bob o pedic bed collapsed basically they would not stand behind anything I ask all people to buy your furniture elsewhere don't invest the money in the warrantees because Bob's does not stand behind them

Product or Service Mentioned: Bobs Discount Furniture Mattress.

Reason of review: Bad quality.

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Anonymous
#1306694

John the manager at the North Plainfield location in New Jersey I don't know how people are supposed to run the place of business with such attitudes that they all seem to carry around and can't even deal with customer service he was the The worst he made a disabled Woman wait there for three hours to deny her her credit I guess like their product which is *** little hire anyone it doesn't matter like their customer service and like the warrantees it's all ***

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