Providence, Rhode Island
3 comments
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

I've had my Bob O Pedic Mattress for about 4 years.Today I decided I'd wash the protective cover, so I flipped the mattress onto its side and unzipped it.

To my horror, I discovered the entire underside of the mattress was completely covered in black mold!! Then as I finished pulling the covering off, clumps of white lint went flying everywhere- all over me and my bedroom. Then I realized that those clumps were the deteriorated lining of the foam, which upon reading the tag, I realized is made out of fiberglass!! I had to throw the mattress away, spend all night cleaning my fiberglass covered room, and buy a new mattress.

This is inexcusable.

A mattress should not get covered in mold within 4 short years if it is in a clean, dry environment.And it certainly should not have fiberglass lining, especially if it disintegrates so easily that it spews fiberglass snow all over the bedroom!

Review about: Bobs Discount Furniture Mattress.

Reason of review: Bad quality.

Had an Experience with Bobs Discount Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Nina
#1312900

did anything ever come of this?did bobs do anything for you???

I am dealing with the same nightmare of fiberglass right now and I called corporate and they said they would send an email out so I can send pictures of the tag because "none of their products are ever made with fiberglass" yet the tag specifically says "inner cover 50% FIBERGLASS 50% modacrylic" I have yet to receive the email from them so I can send pictures over for investigation........Have a feeling I will not be receiving it at all.......... This is extremely frustrating as we are now sleeping on an air mattress in our living room until we can get this horrible mattress out of our house and rip up our bedroom carpets!

please let me know if anything was done for you.

SHAME ON BOB STORES!

Anonymous
Gardiner, Maine, United States #1303461

I see that this post is a year old, but I am going through the same exact thing right now!I didn't realize the fiberglass was in the lint until after I washed my bedding, and 2 more loads of laundry.

I had to throw away all of my bedding, pillows, and some clothing. I still have clothing covered in it that I'm tyring to save. I don't know what to do.

They said they will send out a tech to look at the mattress, but I'm afraid the lint will go flying everywhere once they unzip it.Could you please let me know what your outcome was.

Anonymous
#1158113

i'm in the process of contacting a lawyer because of the same issue on two foam mattress from them one bought in 2011 and one in 2015. please email @ isakellariou@hchc.edu.

You May Also Like

Bobs Discount Furniture - Bad Delivery - BAD Bobs Discount Furniture "Good deals on furniture, a decent warrantee, but BAD delivery. They must hire on-the-cheap, because these guys not only did extensive damage to my home, they could not even bring..." Read more Bobs Discount Furniture - Good proof is false Bobs Discount Furniture "I bought a living set from bobs its 4 years old. I called several times for them to sew the tear in between the couch pillows and they came fixed..." Read more Bobs Discount Furniture - Review about Bob Opedic Mattress from Colchester, Connecticut Bobs Discount Furniture "I bought my queen bob opedic mattress in 1 /13/11 and i took off the cover to wash and under the matress it had mold and also fiber like particles..." Read more Bobs Discount Furniture - Bobs store the worst Bobs Discount Furniture " On sep 2015 I reported to bobs the stitch and the spring of my couch not functioning right because I. Have insurance for 5 years I decided to take actions..." Read more Roche Bobois - Glass Transeo Dining Table Roche Bobois "We purchased a beautiful Transeo glass base dining table from Roche Bobois. The base has four pieces of industrial glass that crisscross. The four pieces are glued together in the..." Read more Rise Broadband - Reliably *** Connection Rise Broadband "Ever wanted to get your mobile data limited, lose all connection to the internet, and get *** out of money at the same time? Now you can with Rise Broadbang,..." Read more Inline Tube - WASTE OF TIME and MONEY! DO NOT BUY FROM TINLINE LUBE... Inline Tube "DO NOT DO BUSINESS WITH THESE PEOPLE!! I cannot believe I spent JULY waiting around on inline tube .... took forever to get my body bushings and stuff from them,..." Read more Ray Catena Dealer - The reality check Ray Catena Dealer "This is the first time I have ever felt compelled to write a comment about anything in a forum such as this. Early in my career on Wall Street someone..." Read more