Manufacturer: Bobs Discount Furniture Category: Protection Plans Clear all filters (34 of 34 reviews match)
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Worst customer service.Do not even buy any furniture piece of ***. Even after buying goof protection extended warranty they do not cover. So called Technician comes to your house and report that its up to the standard and normal wear and tear which protection plan dose...
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1.0
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Bobs Discount Furniture Protection Plan
#996770
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Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
Bobs Discount Furniture - Bad quality and in sofa arms
March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover factory plus accidental damages. Suddenly one of the arms material just broke, I was just resting my arm over the left...
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1.7
Product
Bobs Discount Furniture Protection Plan
I liked
  • Price
I didn't like
  • Quality
  • Goof proof extended warranty
  • Customer service
#805527
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Bought a couch and a table from them and received garbag! Table with a marble top which had a big crack that looked like they glued it back together. The legs on the couch were broken and both arms were completely smashed in. Called and requested new. They brought us...
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1.0
Bobs Discount Furniture Pine Bush, New York
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Bobs Discount Furniture Protection Plan
#760466
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Bobs Discount Furniture Protection Plan Review

#764049
Warranty offered by Bobs furniture is worst. Sales associates says everything is covered and I paid about $100 so called "Groof Proof" and I had two incidents and none of them were covered when I call them. I'm totally disappointed and not recommend to buy anything from Bobs.
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I purchased a 5 yr protection plan. Called in for cut on sofa and seat and they say they will not cover it as they think its not single instance. Even though explained them how it happened and they just try to cheat and come up with some excuse. Bunch of fraud people....
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Bobs Discount Furniture Kendall Park, New Jersey
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Bobs Discount Furniture Protection Plan
#674441
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When I bought my living room set in 2011, I was told the warranty was good for 5 years but I called today and was told it's only good for 1 year. After that you must pay for parts. I was never told this when I purchased it. My leather arm on the couch is ripped and...
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3.0
Product
Bobs Discount Furniture Protection Plan
I liked
  • Decent price
I didn't like
  • Being lied to
#619843
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I purchased the "Goof Proof" protection plan with my furniture purchase. This plan is supposed to be good for 5 years from date of purchase. I called for service on my kitchen table which nail polish remover spilled (removing the paint), various places where the...
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Bobs Discount Furniture Protection Plan
I didn't like
  • Customer service
#593611
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so much negativity .. If you don't like.bobs and think it's cheap furniture then don't shop there. It's that simple .. Just bc you had a bad experience doesn't mean are furniture is crappy.. You should of got the protection plan then!
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Anonymous
frank

Your junk stinks american signature hold up better than bob o jack of junk,and that says a lot,filling from sofa came out chair cusiins u sink in uhhh,the bob o guy opens more...

Product
Bobs Discount Furniture Protection Plan
#575321
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Purchased almost $2000.00 in a living room set. Baron love seat and sofa's also coffee table and matching end tables. All the same chocolate color. Also purchased goof proof warranty and had delivered. We are two older adults and no kids so we are not rough on...
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1.4
Bobs Discount Furniture Hadley, Massachusetts
Product
Bobs Discount Furniture Protection Plan
I didn't like
  • Unhappy with the goof proof plan
#558274
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I purchased a living room set and extra love seat for my vacation home. The first two deliveries,all pieces were broken to the point they had to know it was broken. The third time was acceptable, slight scratches that were repaired by a sharpie. Customer service called...
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1.0
Bobs Discount Furniture Beach Lake, Pennsylvania
Product
Bobs Discount Furniture Protection Plan
I didn't like
  • No call backs
#556009
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My experience with bobs has been horrible. I ordered coffee table n end tables n forgot to add on protection plan. The quality is horrible, one of handle came out, one drawer is not working. I hv stains on the table n wood is changing color. Customer service is all the...
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Product
Bobs Discount Furniture Protection Plan
#510238
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