Product: Bobs Discount Furniture Sofa Clear all filters (231 of 231 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Bobs Discount Furniture - Deceptive warranty

1.0
Details
Do not buy Bobs furniture they do not stand by their warranty
View full review
Review
#1690782 Review #1690782 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Bobs total failure to react to my issue
  • Being misled
Reason of review
Warranty issue
Loss
$400
Preferred solution
Deliver product or service ordered

Bobs Discount Furniture in Saugus, Massachusetts - My purchase

1.0
Details
Bobs Discount Furniture - My purchase
Bobs Discount Furniture - My purchase
We purchased a sofa and after 1 year it started peeling off! Because our warranty expired nobody can help us! Nobody cares! I paid for this sofa good amount of money! And they are stilling from me! No money no sofa! It’s trash!
View full review
Review
#1665212 Review #1665212 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Pros
  • Furniture that i bought
Cons
  • Poor quality of sofa
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Bobs Discount

Bobs Discount Furniture - The comendable Three at the Novi Store.

5.0
Details
These three made me feel welcome and were unhurried and patient with me and just made my day. the first time I visited this store. No pressure whatsoever, went out of their way to assist me and my wife. thy never followed us around or made us feel stressful. glad they are on the team at the Novi location. and I did buy a Leather . Love seat and A Lift. Chair .and I'm going back for much more soon . Thank you guys so much. Johnie L Cotton SR.
View full review
Review
#1614869 Review #1614869 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Good quality
Tags
  • johnieboy

Bobs Discount Furniture - Delivery failure

Delivery people lazy and didn't want to take time to get furniture into home
View full review
Review
#1548390 Review #1548390 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
1.7
Details
Poorly made products. Bought a couch because we were happy with a bed set and it was delivered broken. Not a problem, they chalked it up to delivery error. Now the same couch is broken in the same area less than a year later and they are claiming we broke it and sent...
View full review
Review
#1512340 Review #1512340 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Bobs Discount Furniture - Recliner sfa

1.5
Details
The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech. Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture warranty. Which cannot be accepted. I also have their accidental damage warranty but when some problem is with manufacture they need to take care of that instead of telling customer to check with accidental warranty company
View full review
Review
#1468775 Review #1468775 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality
1.0
Details
I will add to this that this is far and away a huge scam. I spent thousands of dollars on a leather couch that 2 years later started fading away in multiple spots. After reporting this to Bob's they sent someone to my house and I was told that the sun may have caused...
View full review
Review
#1458877 Review #1458877 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Useless warranties
  • Furniture
  • Quality of product
Reason of review
Warranty issue

Bobs Discount Furniture - Bonded Leather Failure

Bobs Discount Furniture - Bonded Leather Failure
Bought a bonded leather sofa set from My Bob's. After a few years the bonded leather started to peel apart. Contact My Bob's but was told I had no recourse since I was outside the time frame for their manufacturer's warranty. I have purchased a lot of furniture from them in the past. Will no longer purchase anything from My Bob's. They suck big time!!
View full review
Review
#1452135 Review #1452135 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Pros
  • Movers
Cons
  • Poor quality of sofa
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution

Bobs Discount Furniture in Totowa, New Jersey - Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch!

2.2
Details
Bobs Discount Furniture - Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch!
Our reclining couch which is under warranty the leather is peeling off all over. Its not four years old yet. Called the bobs goof proof protection plan which we pais extra for three times! They took my gmail address and told me that they would contact me which they never did! I want the couch replaced! It looks terrible
View full review
Review
#1444157 Review #1444157 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Contact Bobs Discount Furniture Customer Service

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

  1. 291 reviews
  2. 139 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews
I normally have had good experiences working with Bob's Discount Furniture and have even referred many family members to them. I purchased a power reclining love seat Dec 7 2018 as well as their "Goof Proof" protection plan. I noticed yesterday that there are small...
View full review
3 comments
Anonymous
#1626176

After this posting Bob’s did not respond to you? Did they not do anything to assist “the customer” ? If this is so I am concerned about making a purchase from them.

View more comments
Review
#1438865 Review #1438865 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Warranty issue
Loss
$900
Preferred solution
Repair or replace at no additional cost.