Manufacturer: Bobs Discount Furniture Category: Sofas Clear all filters (96 of 96 reviews match)
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when I purchased my couch I got all the warranties extended the group within two years the couch broke the memory foam sunken I'm one of the back and cracked with all my warranties because I don't know how it happened they will not back up and replace anything I...
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My mom bought a couch and got the warranty for it and was told if anything happens to it she can get replacement or fix.Well her cushions happen to start popping thru the cushions so we called them and told them and were told that the warranty (which was still within...
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Anonymous

Anonymous Tell them you will be filing a Small Claims Court Claim and they will likely honor the warranty. If they don't, file a civil lawsuit in your County Court or the County you bou...

2.3
I liked
  • Sales rep
I didn't like
  • Fact that i wasted money on a warranty they will not honor
#1002257
Reply to reviews
in less than three years the leather on our sofa/loveseat is peeling and bubbling. no help from bob's. never again!! the people at the store will say anything to get you to buy their junk, but even with the extra warranty there will be no help. worst store ever! i do...
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Anonymous

Anonymous Same here, $3000 for a living room set. All of the sofas are peeling after 3 years of minimal use. This happens to all bonded leather but the way it the sales tactics presente...

Bobs Discount Furniture Sofa Review

#885687
2.9
I was a victim from bobs goof proof they tlod me anything happens to the sofa i was cover i call today and make a claim i have some stain on the sofa and because I didn't know what happened to it sofa I wasn't cover money down the drain
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Bobs Discount Furniture Sofa Review

#828929
Bought a sofa with the goof proof plus warranty.springs from couch are sticking you in the butt when you sit.they say its non factory defect and they wont replace it.the warranty states that they will replace only if they cant fix....nevermind people dont waste your money.its basically just more expensive ikea garbage
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Bobs Discount Furniture Sofa Review

#807509
3.5
I am a very pleased customer! I ordered my sofa on Tuesday. It arrived Friday morning. Delivery was right on time. They phoned 15 minutes before arriving. They were fast, friendly and professional and in my home less than 5 minutes! Great experience. Penny Rose
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Bobs Discount Furniture Sofa Review

#637256
I purchase a sofa and dinning room set that was the worst furniture fake material my sofas the fake leather is cracking and my chairs as well I will never purchase anything again in this store I do not buy anything in this store is the worst and fake furniture ever not worth it spending your money is this fake furniture
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3 years later I am having problems with the furniture and the electric fireplace comma the sectional I bought when I recline the recliner it tore the leather on the leg of the sectional. The fireplace comes on randomly whether it be when was sleeping when we are out...
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We purchased a leather Sofa & Couch from Bob's Furniture in Lake Grove long island. Two years later the leather started peeling. We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this....
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Bought furniture in February and waiting for visit #4 for repeated problems.I have asked to have morning appointments. And tell them I cant be home from 3-4pm and I have been scheduled every time from2-4. Its crappy furniture and they won't exchange it. The one tech...
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I bought a couch from.bobs 2 yrs ago,after 8 months a spring was coming out of the center seat,we had goof proof but were told that was'nt covered no one came out till I told them.someone could get hurt,the man could'nt fix it but said it was better than before,we had...
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A LOT OF GOOD THAT DOES IT TURNS OUT THE WARRANTY IS ONLY GOOD FOR 1 YEAR. BOBS DISCOUNT FURNITURE IS A RIP OFF AND I WOULD NOT RECOMMEND BOBS TO MY WORST ENEMY. YOU WOULD BE BETTER GOING TO ANOTHER STORE AND PAY MORE FOR SUPERIOR QUALITY FURNITURE.DONT BUY FROM BOBS ...
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1.0
I didn't like
  • Quality of product
#865704
Reply to reviews
I'm writing this to warn anyone thinking of buying "leather" couches. Contrary to what you think, $1,200 IS cheap: IF they were truly leather couches. One real leather couch would start at something like $5,000 to $6,000 and up! What you purchased was "bonded leather"...
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So disappointed and dissatisfied with this company.Purchased a Sierra couch 26 months ago, and it was always a problem. Cushions ripped and they eventually brought us new ones. Now the frame is broken. Customer service requested photos which we provided. They lost...
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1.4
I didn't like
  • Fact that i wasted money on a warranty they will not honor
#858232
Reply to reviews