Product: Bobs Discount Furniture Sofa Clear all filters (0 of 205 reviews match)
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I paid the the warranty when I bought my couches, and what a waste of money! After less the five years of owning my couches I started to fill the springs I’m the cushions. I was still under warranty and called bobs stating the problem with the springs, and they told me...
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Anonymous
Donna. Gallagher

We bought a sleep Sofa from Bob's furniture and no one at the store can figure out how to get the mattress to lay flat once it's opened into a bed. Very frustrating

1.0
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Bobs Discount Furniture Sofa
#1252978
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Furniture quality is TERRIBLE!!! My wife and I purchased the electronic reclining sofa in August 2017 and let me tell you it is garbage! I called for repair in the BEGINNING of February. The technician came out and BOTH reclining mechanisms were completely bent and...
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SwiftEel
SwiftEel

Did they finally fix your sofa? I'm waiting to receive a delivery of a sofa from Bob's, and I'm having second thoughts.

Anonymous
Anonymous

Bobs is no good

2.4
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Bobs Discount Furniture Sofa
#1247832
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Bobs Discount Furniture - Couch under 2 yrs old slanted to one side.

Yes. I was told that manufacturer warranty is only 1 yr. not normal wear and tear. I have other couches in my home that are still as good as new and are over 10 yrs old. I was told the furniture is made in China and there's no way to contact the manufacturer. They could come try and fix it but it's 85.00 just for them to come look and they aren't guaranteeing that they will repair it.
1.0
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Bobs Discount Furniture Sofa
#1245989
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Bought a sectional leather starting to peel entire sofa changing color seams pulling apart...Bobs give consumers such a hard time they state send photos do this that & the third only to be denied of your claim. Not to mention we have the goof proof plan too! “STAY AWAY...
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1.0
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Bobs Discount Furniture Sofa
#1233846
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Bobs Discount Furniture - Bonded leather sectional

Bobs Discount Furniture - Bonded leather sectional
Bobs Discount Furniture - Bonded leather sectional
I would like to be included in your class action law suit. I have a bonded leather sofa that started peeling after 3 months, they replaced one piece. Now I have had it just under a year & the replacement piece is peeling along with one other piece. What crap furniture! I had my last sofa for 18 years & it is still serviceable. Let's do something about this!!
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
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Bobs Discount Furniture Sofa
#1228659
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Bobs Discount Furniture - Goof Proof Fool
Purchased a matching couch and love seat and asked about the warranty because I had never owned furniture that was "performance fabric". The salesman told me Goof Proof coverage just in case anything happened to it. I did and about 14 months later the "performance...
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1.1
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Bobs Discount Furniture Sofa
I didn't like
  • Quality of furniture
#1216586
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Bobs Discount Furniture - Spend 1000 on a bad material thats since been replaced
This couch has been replaced to everyone who bought the original material except myself because of no worranty. The material has been replaced and now a couch with an upgraded material has been sold because of so many claims but im being denied. This is so unethical...
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user79623638
user79623638

I have the very same issue going on with Mathis Bros. My chairs were $799.00 ea. times 3. I have no small children and keep a clean retro home with just my spouse and I. Certa...

1.0
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Bobs Discount Furniture Sofa
#1216054
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We bought sofa and loveseat, motorized, one motor went bad after 2 weeks, repair guy said he would order, never did, then f——ing bobs said they wiuld order for feb 15, two months after broke, feb 25 came, now they said march 25, after more stress and ling time on phone...
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1.0
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Bobs Discount Furniture Sofa
#1214451
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Bobs Discount Furniture - They are LYERS and their products and cust service are ganst

What a nightmere, 6 months my sofa is broke, broke 3 weeks after purchase, hours on phone to lying cust service, canceling delieverys, on hold for hours, false goof proof warrenty, HOW THE *** does bbb not shut them down, i cant even type any more, ive put my storybon many sites, they go out of their way to avoid you, im gonna shut these *** down one way or another
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Bobs Discount Furniture Sofa
#1208971
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Bobs Discount Furniture - Don’t spend your money on it
Bobs Discount Furniture - Don’t spend your money on it
Do not buy here!!! I bought a sofa in August and I have fabric issue in February! The store does not recognize the defect of the manufacturer and as a results, a sofa for $ 700, that’s only 6 months old, with a shipping cost of another $ 300 goes to the trash! For...
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2.2
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Bobs Discount Furniture Sofa
#1207464
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