Product: Bobs Discount Furniture Sofa Clear all filters (182 of 182 reviews match)
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Purchased my couch 9/17.It arrived with only one recliner working. Customer service set me up with 2 ghost appointments meaning the day of the appt they dont show up. Their system shows i never had an appointment to have a tech come out eventhough i had an automated...
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1.7
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Bobs Discount Furniture Sofa
#1131388
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I just purchased the Maggie II sofa set only a year ago. I called for a replacement cover for one of the cushions due to damage. After horrible customer service and getting the run around, I was told they were out of those parts. It's not like I purchased the couch...
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1.0
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Bobs Discount Furniture Sofa
#1118362
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when I purchased my couch I got all the warranties extended the group within two years the couch broke the memory foam sunken I'm one of the back and cracked with all my warranties because I don't know how it happened they will not back up and replace anything I...
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Bobs Discount Furniture Sofa
#1024017
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Bobs Discount Furniture - Will never shop again

#1129853
1.0
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I brought a sofa from bob, eight month later it fell apart, I call and they send a tech who was only at my house for 5 minutes, and was told I will get a call two day later and no one did. I call a week later and they told me that the tech said the sofa was in great condition. Your be the judge of it, here are pics of what they consider great condition.
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Bobs Discount Furniture - Broken sofa frame

#1040028
1.8
Details
I bought a seccional sofa few months ago the frame is so cheap the sofa is broken I called to let them know they send me a person he tooks some pictures and I called back they said itcan't be fix nothing I can do . This is the first time I bought at Bobs I don't recommend this store
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Bobs Discount Furniture Sofa Review

#1017784
2.5
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Purchased living room sectional with the "awesome goof proof plus" insurance. I called to file a claim on a thread coming out, a small teat and a recliner cushion losing its support. They told me none of it was covered. Onlybif it was an accident. I said of course it was an accident. No luck. Dont waste your moneynon the extra coverage not worth it at all.
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Bobs Discount Furniture Sofa Review

#885687
2.9
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I was a victim from bobs goof proof they tlod me anything happens to the sofa i was cover i call today and make a claim i have some stain on the sofa and because I didn't know what happened to it sofa I wasn't cover money down the drain
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l'm more then pissed off I hate to be decieved I'm outraged to the 10th power until I am going to contact News 12 and several other news stations I want the world to know that Bob's Furniture Aint about *** its falling apart two or three day after its bought to your...
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Bobs Discount Furniture Sofa
#1018001
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My mom bought a couch and got the warranty for it and was told if anything happens to it she can get replacement or fix.Well her cushions happen to start popping thru the cushions so we called them and told them and were told that the warranty (which was still within...
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Miss Betsy
Anonymous

Tell them you will be filing a Small Claims Court Claim and they will likely honor the warranty. If they don't, file a civil lawsuit in your County Court or the County you bou...

2.3
Product
Bobs Discount Furniture Sofa
I liked
  • Sales rep
I didn't like
  • Fact that i wasted money on a warranty they will not honor
#1002257
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in less than three years the leather on our sofa/loveseat is peeling and bubbling. no help from bob's. never again!! the people at the store will say anything to get you to buy their junk, but even with the extra warranty there will be no help. worst store ever! i do...
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Anonymous
Anonymous

Same here, $3000 for a living room set. All of the sofas are peeling after 3 years of minimal use. This happens to all bonded leather but the way it the sales tactics presente...

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Bobs Discount Furniture Sofa
#969935
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3 years later I am having problems with the furniture and the electric fireplace comma the sectional I bought when I recline the recliner it tore the leather on the leg of the sectional. The fireplace comes on randomly whether it be when was sleeping when we are out...
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3.5
Product
Bobs Discount Furniture Sofa
#919484
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We purchased a leather Sofa & Couch from Bob's Furniture in Lake Grove long island. Two years later the leather started peeling. We purchased the Goof Proof protection that we were told would cover everything for 5 years. They are claiming that it does not cover this....
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Bobs Discount Furniture Sofa
#916276
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Bought furniture in February and waiting for visit #4 for repeated problems.I have asked to have morning appointments. And tell them I cant be home from 3-4pm and I have been scheduled every time from2-4. Its crappy furniture and they won't exchange it. The one tech...
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1.5
Product
Bobs Discount Furniture Sofa
#909858
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I bought a couch from.bobs 2 yrs ago,after 8 months a spring was coming out of the center seat,we had goof proof but were told that was'nt covered no one came out till I told them.someone could get hurt,the man could'nt fix it but said it was better than before,we had...
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1.6
Product
Bobs Discount Furniture Sofa
#894304
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