2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

I COMPLETELY AGREE! I ordered a full mattress and a queen mattress set.

The guy I was working with submitted the order for the wrong mattresses. Then when I get them delivered and notice the difference i call and tell them my issue and they have the audacity to charge me for the delivery fee of my correct mattresses and to remove the wrong one. I have a delivery set and stoned for my new mattresses on 4/11. I waited ALL DAY!

I get a call at 6pm from the Bobs store near me saying they have rescheduled my delivery because the drivers couldn't find my house. I was livid! They drives never called me to ask me for directions, never called me to tell me they were lost. BOBS is a *** *** show!

On top of this miserable experience they are charging me for 4 pieces when I only ordered 3 pieces! I am waiting till my mattresses get delivered so I can call their billing department and have a word with them.

This is unbelievable and horribly irresponsible. I will NEVER do business with a Bobs Discount Furniture again!

Review about: Bobs Discount Furniture Home Delivery Service.

Reason of review: Problem with delivery.

I didn't like: Delivery guys that will not answer their phones, Customer service not caring, Having my time wasted.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1495111

Bobs discount furniture is no good they leather is not leather .

You May Also Like