Product: Bobs Discount Furniture Table Clear all filters (90 of 90 reviews match)
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Bobs Discount Furniture - Feel they are not in fault

My son bought a table a month ago, and he paid Bob's discount furniture to install, now that it's time for him to move, we go to take the table down, and the screws are stripped. We call them, and they say they are not responsible. They say the only way they would of fixed it, if we would of noticed the screws were stripped upon delivery. So now we have to go buy an tool in order to get the table out the house.
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Review
#1525602 Review #1525602 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Bad quality
Purchased a furniture item. The item was delivered and once opened I discovered it was damaged. They would pick the item up from my home for a charge due to the inconvenience. They refuse to refund money for any reason; they will give a store credit to be used within...
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Review
#1498065 Review #1498065 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
1.8
Details
do not buy from this place ..I ordered a dinning room table from them with a goof proof plan 4 months ago a week long of not answering the phone some one finally calls me back to tell me although I have the goof proof plan it does not cover the finish on the table.....
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Review
#1343484 Review #1343484 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Warranty issue
Went to Bob's in Woodbridge Broad dining table and a coffee table and 2 end tables. That was in February the end tables we're set up wrong the base of the coffee table was broken, known it is May and I'm still waiting for them to get my order correct. They came today...
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Review
#1248790 Review #1248790 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Bad quality

Bobs Discount Furniture - Poor customer service

1.0
Details
Bought furniture. Table broken. Week later delivery, table not on truck. Week later pick up in store, scratched. Now gotta wait another week. No one wants to help
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Review
#1221196 Review #1221196 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective

Bobs Discount Furniture in Warwick, Rhode Island - Delivery Services

1.5
Details
I purchased a coffee table and two end tables recently. The coffee table was supposed to come with four wheels; however, only three were in the box. The delivery people (3 seemed like too many) left a mess in my living room - packing material (tiny styrofoam pieces)everywhere. I was told that there would be an exchange for the table rather than just getting another wheel. This seems a bit crazy - wouldn't it be easier to just get the missing wheel? I called to explain my dissatisfaction and they didn't seem like it mattered. I recently called to schedule a delivery and since they made the mistake, I feel it should be done when it is convenient for me - which is a Saturday. I was told they can't do an exchange on a Saturday. Since I didn't want to get into an argument, I hung up. I am not satisfied with that answer and will not call to get the additional wheel. This will be the first and last time I purchase anything from Bob's.
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Review
#1151648 Review #1151648 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Bobs Discount Furniture - Unhappy customer

My daughter purchased a TV console table. They called without prior notification that they are 10 minutes away. Then it is delivered scratched. Guess Bob's doesn't want repeat customers.
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Review
#1136361 Review #1136361 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective
2.9
Details
I also Purchased this table set from Bob's in Feb of 2015 had them out a number of times to fix the loose screws, and even replaced the set and still kept happening.Well, now April 2017 I had someone sit in the chair and fell the chair broke apart. Called Bob's sent a...
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3 comments
Anonymous
#1688846

I fought tooth and nail over the Bob o pedic electric recliner. Had it replaced twice due to the frame leaned to the right.

First tech tried to blame my dogs. Got the 2nd recliner and in 3 days I saw it leaning again. 2nd tech said The frame was defective. I told Bobs I was done.

I dont want another chair or have to go pick out another and give more money to the store. I demanded my money back or I would file a dispute with my credit card company. I was not paying for a defective chair. Plus I missed 4 days of work to wait for techs and deliveries.

It was costing me more than what the chair was worth. Needless to say, I got a full refund.

Goof proof included. I will never buy anything there again!

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Review
#1040469 Review #1040469 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Cons
  • Defective furniture
Reason of review
Damaged or defective
Loss
$599
Preferred solution
I would like a new table set with no defects
1.8
Details
Bobs Discount Furniture - Table Review
Bobs Discount Furniture - Table Review
" I received a coffee table that was BROKEN. The drawer was broken and one of the corners looks like it has been run into and glued back on or something. I called in, and it took me a while to speak with someone. When I finally did, they did not have any weekend...
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Review
#1016016 Review #1016016 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective

Contact Bobs Discount Furniture Customer Service

Website:
www.mybobs.com
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

  1. 296 reviews
  2. 140 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews
2.7
Details

Update by user May 05, 2016

They were wrong in their info. When I spoke to them, they said they came out in 2014.

They did, but they also came out to service this item for the same reason (cheap quality with the legs coming off) in 2015. So that should tell you something!!

Original review posted by user May 04, 2016

We had to have them come out and fix their cheap table and chairs once.Not our fault the table and chair legs are cheap and can't tolerate much. What are you paying $700 for? It happened again, and they won't do anything unless it's an accident, not wear and tear?! Um,...
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Review
#841729 Review #841729 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Cons
  • Quality
Reason of review
On time delivery