Product: Bobs Discount Furniture Warranty Clear all filters (26 of 26 reviews match)
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Bobs Discount Furniture - Warranty Review from Berlin, Connecticut
Goof proof worthless Do not buy this. They do not honor this warranty Rip off diva tv chest $499.00.
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1.5
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Bobs Discount Furniture Warranty
#800509
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made many calls to customer service. i spoke to representatives only to be put on hold and then hung up on. a suppervisor was supposed to call me back the same day with info. one week later i called back to be hung up on again. whats going on? all i want is them to...
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2.4
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Bobs Discount Furniture Warranty
#693193
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My mom purchased a leather couch and love seat and the leather literally shredded!! We called numerous times and nothing was done. She even bought the extra insurance and was told if a knife punctured it it would be covered. She spent 2000.00 and the couches are...
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1.0
Bobs Discount Furniture River Vale, New Jersey
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Bobs Discount Furniture Warranty
#592900
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Goof proof warranty is a scam! Customer service stinks. The company does not stand behind their warranty. Waist of money, poor quality furniture. NEVER AGAIN
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Anonymous
Anonymous

I totally agree. I bought a dining room set along with a 5 year warrenty. now 2 of the chairs have broken and I have been informed that the warrenty does not cover the chairs....

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Bobs Discount Furniture Warranty
#572012
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Purchased a Montibello fireplace. What a piece of garbage stone. After 6 months a stress crack has appeared in the front, but the EXPERT at Bob's, just by looking at a photo of the crack, has determined that it is the NATURAL characteristic of the stone. The entire...
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1.0
Product
Bobs Discount Furniture Warranty
I liked
  • Great sales team
I didn't like
  • Warranty
#564775
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I bought a whole bunch of furniture and come too find out when something went wrong, and damages occurred they didn't cover it. They are a bunch of liars, and told me that these things where covered in the store while purchasing the coverage's they recommended. They...
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Bobs Discount Furniture Warranty
#548588
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The three cushion couch fell apart after one year. Of course, the warranty was up, but I had hopes that goodwill would kick in. After a technician came to the house and gave a cursory glance at the couch, he contacted Bobs and put me on the phone with Jessica. She...
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Anonymous
Anonymous

It's the ol' "get what you pay for" lesson in action.

Anonymous
None

We are two seniors who live alone and our furniture gets no abuse, bought a couch and love seat two and a half years ago, they are simply falling apart!! The legs collapsed, a...

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Bobs Discount Furniture Warranty
I didn't like
  • Springs
#547707
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I bought a power reclining chair at Bob's, paid $49 for their "Goof Proof Warranty" and was told by the salesman "if anything happens to the chair within 5 years, it will be replaced." In less than 3 months the chair broke, the arm rest separated from the back and is...
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Anonymous
Anonymous

Bobs is robbing people by telling people to extend the warranty to 5 years, In fact they are lying to people there is no more that 1 year warranty on all there products. Don't...

Anonymous
Anonymous

I'd be interested to know how they define factory defect. If falling apart in 3 months is not a defect, that means it was designed to fall apart, which is probably close to t...

1.0
Product
Bobs Discount Furniture Warranty
#530259
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Bought a "leather" couch a year ago, well the "leather" is peeling off the couch. I called the goof proof hot line and they told me they do not cover it, the old wear and tear excuse. I bought the goof proof with a five year warranty that was suppose to cover...
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2.0
Product
Bobs Discount Furniture Warranty
#527518
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So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only been a year) and its in shambles! the couch cushions deflated there is a tear on it ! so i went and called the warranty and they wont cover any of it!...
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Anonymous
*** Bobs

Same thing happened to me, no coverage for a tear with goof proof. Then I go to order a replacement part and nearly two months after my first of at least ten phone calls and ...

Helpful.Tech
Helpful.Tech

Was it under warranty? What was the warranty supposed to cover?

1.0
Product
Bobs Discount Furniture Warranty
#527036
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