My mom purchased a leather couch and love seat and the leather literally shredded!! We called numerous times and nothing was done.
She even bought the extra insurance and was told if a knife punctured it it would be covered. She spent 2000.00 and the couches are falling apart. Its terrible that they werent replaced. My mom doesnt have alot of money is a senior citizen and now her couched have black tape holding them together.
Weve been calling for over 3 to 4 years and they say the same thing that the warranty of the insurance is over.
I would never buy anything at bobs store and would never recommend anyone to buy there. We gave up after 5 years.
Product or Service Mentioned: Bobs Discount Furniture Warranty.
Reason of review: Bad quality.