i spilled nail polish remover on my couch which they are supposed to cover. What a surprise, they weaseled there way out of it.
When i asked to speak to a superior, the girl Stephanie told me I was not allowed to speak to anyone else. So, basically even though she is wrong there is no way to talk to anyone besides some girl who is making $10 an hour who is ultimately told to deny everything.
They also denied a scratch in my headboard stating it was too big to of a scratch to cover. What a joke BOBS is
Monetary Loss: $999.