Newark, New Jersey
Not resolved

i spilled nail polish remover on my couch which they are supposed to cover. What a surprise, they weaseled there way out of it.

When i asked to speak to a superior, the girl Stephanie told me I was not allowed to speak to anyone else. So, basically even though she is wrong there is no way to talk to anyone besides some girl who is making $10 an hour who is ultimately told to deny everything.

They also denied a scratch in my headboard stating it was too big to of a scratch to cover. What a joke BOBS is

Monetary Loss: $999.

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Bob Cares

I'd be happy to look into the issues your having with the Goof program. Please email me at and we'll be in touch. Thanks, Eric.


It is not worth the couple of dollars you might save today to shop at Bobs because it is sure going to cost you in the long run. STAY FAR AWAY,,,,,,,

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