Bob's furniture is made in Vietnam and is poorly quality at best. My coffee table arrived broken, even though the outer box was undamaged.
Their Customer Care-less Hotline is worthless, as they tried to say that I broke the item, and then wanted me to pay for the delivery for a replacement. I finally got a replacement, but I had to drive the two hours to return their broken junk. Do yourself a favor and buy your low-quality stuff from Wal*Mart or IKEA...at least they are not trying to scam you and you don't pay much.
And, they take back broken merchandise!
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: I will just toss the junk in the dumpster...Bob's is not worth the hassle as they do not have a return policy anyway. Bob's sucks!.