Bobs Discount Furniture - Broken furniture; non-existent return policy
Bob's furniture is made in Vietnam and is poorly quality at best.My coffee table arrived broken, even though the outer box was undamaged.
Their Customer Care-less Hotline is worthless, as they tried to say that I broke the item, and then wanted me to pay for the delivery for a replacement. I finally got a replacement, but I had to drive the two hours to return their broken junk. Do yourself a favor and buy your low-quality stuff from Wal*Mart or IKEA...at least they are not trying to scam you and you don't pay much.
And, they take back broken merchandise!
More Review Details
|Advertised vs Delivered|
|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- I will just toss the junk in the dumpster...Bob's is not worth the hassle as they do not have a return policy anyway. Bob's sucks!
- Monetary loss:
- Product or service
- Coffee Table
- Review category
- Furniture and Decor
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