Bobs Discount Furniture - Broken furniture; non-existent return policy
Bob's furniture is made in Vietnam and is poorly quality at best.My coffee table arrived broken, even though the outer box was undamaged.
Their Customer Care-less Hotline is worthless, as they tried to say that I broke the item, and then wanted me to pay for the delivery for a replacement. I finally got a replacement, but I had to drive the two hours to return their broken junk. Do yourself a favor and buy your low-quality stuff from Wal*Mart or IKEA...at least they are not trying to scam you and you don't pay much.
And, they take back broken merchandise!
More Review Details
|Style and Design|
|Diversity of Products or Services|
|Advertised vs Delivered|
|Value for money|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- I will just toss the junk in the dumpster...Bob's is not worth the hassle as they do not have a return policy anyway. Bob's sucks!
- Monetary loss:
- Product or service
- Coffee Table
- Review category
- Furniture and Decor
You May Also Like
- "I was completely happy with my nearly $2000 purchase of a mattress/boxspring/platform bed set from Bob's Discount Furniture. However, after a year of allergy/respiratory issues, my physician suggested my bedroom..."
- "TERRIBLE experience. Terrible quality. First of all I've never written a review in my life but I have to for this one. i ordered the charisma sofa which apparently can..."
- "The side rail of my barely two year old bed frame snapped-- COMPLETELY IN HALF. No piece of wood should be able to break clear in half the way this..."
- "The software is lousy, the textbooks are overpriced, and support? what support? They made me pay TWICE b/c they happily took my payment but didn't give me access to my..."
- "Some sellers on Aliexpress are very vicious and they will curse at you when you request any refunds. I looked into Shenzhen Victoria Enterprise's feedback and I discovered that other..."
- "I purchased my new home here at Windermere Farms in Carroll County and have nothing but craftsmanship and installations issues since my purchase. My front door I have had so much..."
- "Purchased a Super Start Powersport battery from Oreilly Auto and got ripped by Oreilly's. When I first 'unwrapped' the battery when I got home, the battery case was a very tight..."
- "I have spent alot of money at the buckle and against my wife's wishes, I bought expensive jeans that cost about $100 a piece. Within a year one of the..."
- "Last Thursday, my 2005 Dodge Ram locked down while driving a block from my house. It dropped the driveshaft and rear wheels locked. I found that there was..."