Reston, Virginia
Not resolved
1 comment

hello, i have bought a living room set, lounge chairs and had no trouble. two years ago i bought a bunkbed set, the bottom was a futon.

i paid good money for this set, six monts later the wooden bar on the bottom broke. they sent someone down on two occasions and said my grandchildren did it. this bunkbet is mad of soft pine and the screws just went throught the pine. later the top did the same thing.

thes set is no good. please look int this matter.

thank you carol groux, 55 nessralla drive, brockton, mass 02302 thank you, maybe i could be compensated. i bought the furniture in the avon store.

Product or Service Mentioned: Bobs Discount Furniture Furniture Set.

Monetary Loss: $600.

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i bought a trundle bed from there with goof proof warranty. they wanted me to wait 6 weeks to come out to fix it after i sent them a form describing what part was broken and a lot of other info.

what did they expect my kids to sleep on in the mean time.

6 weeks to come out then how long to fix it. goof proof warranty is worthless

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