Invoice number: 468425
name: kathleen vargas
I' not scare for that reason I give my name. the store charge me 326.60 to my credit card for a recliner that I never order, never bought, never receive.Since july I'm calling the store, customer service is the worst, I went to the store with all my papers after that they promise to credited back in a week, after more than 30 calls and 1 visit to the store and more than 5 weeks after my visit still NO MONEY is refunded. I called today to the store and OH SUrprISE!!! They still don't approve my refund and maybe no later that NEXT YEAR i am going to receive my money back. But, be careful, they told me that still I have to pay it because im going to pay interest and they are not being responsible for that.!!!!! AMAZING BUT TRUE!!! Please, somebody tell me what can i do now?
Product or Service Mentioned: Bobs Discount Furniture Recliner.
Monetary Loss: $326.