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I called regarding dresser drawers that don't slide for the second time Tech comes out tells us that someone will all me in 24-48 hrs to schedule another apt to come out and repair broken drawers> three days later I call back asking for a status and they tell me it...
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2.7
I didn't like
  • How they dont keep parts in stock
#1029067
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I recently bought a reclining sofa and dinning set for nearly 1500$ and it got delivered on Thursday 03/23/2017. I reached customer care on Sunday 03/26 stating that the product is not satisfactory and I really got a bad back pain after using it for 2 days. Their only...
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Letitgo
Letitgo

So you didn't read the return policy before purchase? And whose to blame here? I would say you!!

Anonymous
Anonymous

maybe you should have tested the chair before buying it.

#1026538
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At the close of the sale of my Bobs furniture vanity I bought (which I love) the salesman wanted my e-mail address, said I'll give if he promises me that BOBS WON'T SELL MY INFO-he swore it would not be sold and said they needed it so I could track my order (which was...
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#1025062
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#1029924
2.6
Waited for delivery...received a call that delivery was in front if my home, and I explained that I would be out shortly, when i came out 5 minutes later I discovered they had taken off. Since i was their ladt delivery, delivery guys took off and i have no bed to sleep on.
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#1025172
Delivery incomplete... staff additude horrible and unprofessional. Tramatic experience will not shop there again.
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Bobs Discount Furniture Bed Repair Review

Bobs Discount Furniture
#1022112
1.5
Bobs is the worst ever am still waiting for my kids bed to be fixed......i really feel like getting a lawyer
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Bobs Discount Furniture Customer Care Review

Bobs Discount Furniture
#1018669
1.7
Treated very poorly POOR Service
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I purchased a king size Bob O pedic mattress box springs and frame when the frame broke when the twin box spring broke and when the mattress sunken 2 inches within a years time everything cost me well over $1300 for everything bottom line everything broke you read my...
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Anonymous
Anonymous

John the manager at the North Plainfield location in New Jersey I don't know how people are supposed to run the place of business with such attitudes that they all seem to ca...

#1024774
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when I purchased my couch I got all the warranties extended the group within two years the couch broke the memory foam sunken I'm one of the back and cracked with all my warranties because I don't know how it happened they will not back up and replace anything I...
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#1024017
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Who do I call to get this credit, I get the run around; please help me. I call the numbers below to NO AVAIL. I really want to get this issue behind me and redeem the certificate. Please mail it to me or tell me how to redeem. This was given to me for the amazing...
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3.0
#1023739
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I recently purchased a Miranda ottoman that was too big for my living room. Wanted to return it for something else they woykdnt let me. Called Albany store still waiting for a call back it's been 2 weeks. Your customer service was very condisending and nor helpful at...
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1.0
#1023103
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Tried to purchase a dinette set that was advertised in store, on tv, and online, only to find out there is a 5 week back order and 2 week delay to deliver on top of that. I wanted to get my money refunded only to find out bobs has a hold on my funds and nobody was...
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1.4
I liked
  • Price was reasonable
I didn't like
  • No indication of product availability online
  • Customer service
  • Cannot get a straight answer to the solution to the problem
#1022160
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Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Is be on the worst I bought to bedroom set from Bobs and my delivery was Tuesdays and my girls room was complete and not my son they never came with bed set my son room is still in the box is not set up and customer service want me to wait another week and my son have...
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1.0
#1020364
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I bought a bed from Bob's in 2013. Then I got cancer and couldn't get in the bed because it was to high. So I called bob's to get a adjustable bed and it wouldn't fit my frame so the 2 managers Jason's heard about it. They worked with me and took back my old bed with a...
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4.9
#1019929
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