furniture customer service bobs service customer store delivery goof proof bobs furniture money

Dont see Peter as your salesman | Bobs Discount Furniture review from Doylestown, Pennsylvania

1.0
Details
Wrong irems sent , Peter worst saleman ever not even an apology just to much im absolutely done with Bobs
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Review
#1716748 Review #1716748 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set

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Never | Bobs Discount Furniture review

I bought a bed for my child. Bobs assembled it forgetting to put in7 screws. How in gods name do you forget screws. Called a bunch of times told me to keep letting my daughter sleep on it. Mind you a bed that is 5 feet off the ground that is literally falling apart. They can get the bolts in 2-3 months. What a joke. Shadiest company I’ve ever seen. Just want to make a buck. Even at the expense of hurting a child.
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Review
#1715284 Review #1715284 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective

Wrong item delivered | Bobs Discount Furniture review from Old Bridge Township, New Jersey

2.4
Details
Wrong item delivered - Bobs Discount Furniture review
On my 5th delivery for the missing left chair because thry keep on sending the wrong side
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Review
#1713753 Review #1713753 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Problem with delivery

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DO NOT SHOP THERE, YOU WILL BE SORRY! | Bobs Discount Furniture review from Ross, Indiana

1.0
Details
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
DO NOT SHOP THERE, YOU WILL BE SORRY! - Bobs Discount Furniture review
I purchased a $200 carpet. They said it will be in the store in a week or so. I said ok. Then they said I could have the one on the wall. But when I got it home one end of it was damaged. I tried to reach the sales person but was unavailable. Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there being no damages" .
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Review
#1711897 Review #1711897 is a subjective opinion of poster.
Pros
  • Sale and showroom people were great
  • I really like the furniture
Cons
  • Sold me a damaged area rug and knew it
  • I was left with a could not care less customer service
Reason of review
Damaged or defective
Loss
$199
Preferred solution
Full refund
Tags
  • Damaged Area Rug
  • Damage Carpet
  • Bob s Damaged Discount Furniture

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Go somewhere else | Bobs Discount Furniture review

1.0
Details
Go somewhere else - Bobs Discount Furniture review
Purchased a leather sofa recliner January of 2017. Within a couple months color started flaking off leather. Luckily the manufacturer warranty covered the issue+. Now 2019 same issue with discoloration. No more manufacturer warranty so I thought my addition warranty (Goof Proof) would cover. It did not. There is no reason a leather sofa that is only two years old and barely used should have this problem. Definitely poor quality furniture and poor customer service/warranty. I do not recommend buying anything from Bob's Discount Furniture.
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Review
#1708451 Review #1708451 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Sofa Repaired
1.2
Details
Never Buy from this Company!! - Bobs Discount Furniture review
Never Buy from this Company!! - Bobs Discount Furniture review
We purchased a bedroom set in mid Sept. to be delivered 1st week of October, Delayed due to a back-order? rescheduled for the end of October (Halloween Day) our 5 piece set arrived and 2 of the pieces were broken, Mirror was shattered and our 5 drawer chest side panel...
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Review
#1702431 Review #1702431 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Everything was a joke
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Let the company propose a solution

Deceptive warranty | Bobs Discount Furniture review

1.0
Details
Do not buy Bobs furniture they do not stand by their warranty
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Review
#1690782 Review #1690782 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Bobs total failure to react to my issue
  • Being misled
Reason of review
Warranty issue
Loss
$400
Preferred solution
Deliver product or service ordered

2019 bobs bedbugs | Bobs Discount Furniture review from Brooklyn, New York

1.0
Details
2019 bobs bedbugs - Bobs Discount Furniture review
2019 bobs bedbugs - Bobs Discount Furniture review
My mother bought a sofa and a bed frame from them months later we have bed bugs and it is a lot. They start off small and then they start feeding on you and mutiplying. I told my mom she needs to sue to get her money back. It’s *** on earth these bugs are a terror for all your belongings we had to throw out the sofa and she had just bought it. Bobs is so messed up for this!!! And it isn’t fair at all what is going on...it’s disgusting. I’m so mad you don’t even understand and I’m still trying to get rid of them!
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Review
#1688786 Review #1688786 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Movers

Poor quality | Bobs Discount Furniture review from Orland, Illinois

Poor quality - Bobs Discount Furniture review
Poor quality - Bobs Discount Furniture review
Poor quality - Bobs Discount Furniture review
Poor quality - Bobs Discount Furniture review
Poor quality - Bobs Discount Furniture review
King bed was too big for standard king mattress. Bob did not considered the issue a defect. Gave me 20% off and washed it hands. I had to fix the problem on my own.
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Review
#1686410 Review #1686410 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
Loss
$475
Preferred solution
Take back the bed
1.8
Details
I had just a horrible experience I bought a mattress, box spring, and the frame it is not the one I checked out in the store within 3 days I called them told them i was waking hurting more with this 1500 bed then i did my old bed said it was hard as a rock it doesnt...
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Review
#1686401 Review #1686401 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution