furniture customer service bobs service customer store delivery goof proof bobs furniture money
1.7
Details
Telling anyone who will listen to never buy from here! - Bobs Discount Furniture review
Telling anyone who will listen to never buy from here! - Bobs Discount Furniture review
Telling anyone who will listen to never buy from here! - Bobs Discount Furniture review
Telling anyone who will listen to never buy from here! - Bobs Discount Furniture review
I'm on my 3rd couch and 2nd power recliner. I am beyond disappointed and quite frankly outraged by the lack of quality and customer service provided by this company. The service technicians and delivery guys have always been wonderful, but that's where the satisfaction...
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Review
#1522417 Review #1522417 is a subjective opinion of poster.
Product
Bobs Discount Furniture Recliner
1.7
Details
Poorly made products. Bought a couch because we were happy with a bed set and it was delivered broken. Not a problem, they chalked it up to delivery error. Now the same couch is broken in the same area less than a year later and they are claiming we broke it and sent...
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Review
#1512340 Review #1512340 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

RIP-OFF! | Bobs Discount Furniture review

2.0
Details
The first time I had a technician come, I asked him to show me what he did, in case it happened again Again. He told me is was too technical to for him to show me. All I have to do is call customer service, and they’ll be right out. Well, surprise surprise, it happened again. Now twice since I’ve owned the bed.which has only been 9 months. I call, long story short, they have to charge me $80 every time they have to come out because it’s not covered by the manufacturer guarantee. And that the problem was something on my end. I changed the batteries. Do NOT trust Bob’s. I would have thought a $1000 bed would last longer then 9 months.
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Review
#1499812 Review #1499812 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution

Fraudulent leather | Bobs Discount Furniture review from Bridgeport, Connecticut

1.5
Details
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
I purchased a leather sofa???and love seat. My sofa is 3 1/2 years old and barely sat on as much as my love seat and suddenly my sofa starts to peal in various places. I spoke to customer service and he claims my warranty was out and suddenly found it. Tells me to send pics and they will get back to me, I submitted pics 3 times and never a reply after 3 weeks. I called and was told they only cover the leather for one year and there is nothing they can do. It’s clearly a manufactured problem that only one sofa is doing this. I have two bosses who brought the same sofas for there waiting area and nothing like this has occurred. ***
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Review
#1485218 Review #1485218 is a subjective opinion of poster.

Recliner sfa | Bobs Discount Furniture review

1.5
Details
The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech. Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture warranty. Which cannot be accepted. I also have their accidental damage warranty but when some problem is with manufacture they need to take care of that instead of telling customer to check with accidental warranty company
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Review
#1468775 Review #1468775 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch! | Bobs Discount Furniture review from Totowa, New Jersey

2.2
Details
Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch! - Bobs Discount Furniture review
Our reclining couch which is under warranty the leather is peeling off all over. Its not four years old yet. Called the bobs goof proof protection plan which we pais extra for three times! They took my gmail address and told me that they would contact me which they never did! I want the couch replaced! It looks terrible
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Review
#1444157 Review #1444157 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Goof proof is a crick | Bobs Discount Furniture review from Cockeysville, Maryland

1.8
Details
My cup holder on my theater sofa cracked and has a chip out of it. When we purchased the warranty we were told e.verything would be covered for 5 years. When I called to see about a replacement I was told it is plastic and is not covered. The thing about thus is the controls are also in this cup holder. I will never purchase from them again. I am going to file a complaint with false claims to get you to buy goof proof protection. The lady I spoke with said plastic was not covered and she cited rollers and cabinet hinges and I told her this was neither one. She then told me that she would email me a copy of the policy which I have never received
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Review
#1436232 Review #1436232 is a subjective opinion of poster.
Product
Bobs Discount Furniture Gladiator Fabric Furniture Set
Reason of review
Warranty issue
1.8
Details
Bad business! - Bobs Discount Furniture review
approximately two months ago bought furniture set from Bob's in Deptford they delivered it was damaged on the truck or on delivery from the Warehouse. Nobody-knows. At this time now it's two months later they say that the items discontinued after sending out a part to...
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Review
#1424348 Review #1424348 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Damaged or defective
1.5
Details
The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech. Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture...
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Review
#1409874 Review #1409874 is a subjective opinion of poster.
Product
Bobs Discount Furniture Recliner
Reason of review
Damaged or defective

Horrible costume service | Bobs Discount Furniture review from Fresh Meadows, New York

1.5
Details
Purchased a partial leather sofa with loveseat..and goof proof extended warranty..10 month later.."leather"started to bubble..DENIED AFTER REVIEW BY EXPERT..CAUSE DETERMINED..REGULAR WARE AND TEARE...STAY AWAY FROM THIS STORE..
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Review
#1380143 Review #1380143 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Bad quality