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3.7
Details
Pissed off customer Bob's has some very nice furniture. But everytime I buy furniture from there it's always damaged it's like the delivery people don't care I complained to the Orange store and got a whole new bedroom set. But it's a shame how the furniture is always...
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Review
#750810 Review #750810 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Decent price
Reason of review
Damaged or defective

Bobs Discount Furniture Bed Review

4.0
Details
ordered the perfection twin bed that was in the specs that has 6.75 height got the delivery yesterday December 10th and the mattress is not 6.75 lets say 4 inches. if that is not false advertisement I don't know what to say
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Review
#749318 Review #749318 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Not as described/ advertised

Bobs Chair Review

3.7
Details
Tell Bob and his product managers to make a SMALL white white leather chair, possibly reclining. I am a long time Interior Designer. I have been waiting for this for years!!
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Review
#731662 Review #731662 is a subjective opinion of poster.
3.5
Details
Well, let's begin with, our First bedroom dresser delivered, damaged. We waited two weeks for another dresser to be delivered and in good faith, it would arrive undamaged. The second replacement bedroom dresser not delivered, because it was damaged on the truck. We...
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Review
#730488 Review #730488 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Repeated damaged furniture
Reason of review
Damaged or defective
Loss
$263
Preferred solution
Deliver product or service ordered

Bobs Discount Furniture Shipping Review

3.6
Details
Pros: Friendly, non-pushy sales associates. Higher quality furniture than at the other chain competitor in the area for better prices. Cons: Delivery team rescheduled arrival time twice, then never showed up. Unacceptable. I had cancelled my order. Not a good way to welcome yourself to the neighborhood, Bob.
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Review
#660420 Review #660420 is a subjective opinion of poster.
Reason of review
Poor customer service
3.6
Details
My BobOPedic is great to sleep on, in fact it is the most comfortable bed I've ever had...However.....it is now almost 5 years old and the corners are starting to become rounded....not a big deal except that the fitted sheet pulls off EVERY SINGLE NIGHT. One of us ends...
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4 comments
Anonymous
#1207001

Nope & I'm sorry to say I was looking to YOU for answers. We bought TWO memory foam mattresses from Bob's & are sick & tired of sleeping on the mattress covers because THERE ISN'T A SHEET THAT EXISTS WHICH STAYS ON THESE MATTRESSES!!

We feel so *** for buying them.

They're uncomfortable & cannot be returned because, since the sheets don't stay on, the mattress gets damaged. We're out $1500.

We're both disabled & cannot sleep on the beds (My husband & I take turns sleeping on the sofa.). -Most importantly, Bob's got away with this & continue to do so every day!

gfhlprn@aol.com

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Review
#538915 Review #538915 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
shetts won't stay on mattress
Loss
$1200
Preferred solution
Let the company propose a solution
Tags
  • Mybob memory foam

My couch was recievd damaged and they said it made like that | Bobs Discount Furniture review

3.5
Details
i would never buy anything from theses scammers. run fast i never dealt with a more unprofessional company it is not worth the hassel or time buy from costco or anybody but not these guys sorry its out of warranty and its normal i have something from macys and its 20 years old and still great they sell very low quality items why is its so hard to get thru the phone lines and it is never easy to quality stuff they rather push you off and make excuses . the old saying buyer beware i wish i looked up the company first
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Review
#538184 Review #538184 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3000

Delivered Wrong furniture. | Bobs Discount Furniture review from West Bridgewater, Massachusetts

3.5
Details
Was promised switch of furniture on Aug 23,2014. After waiting all day for delivery, guys show up at 3:15 with Wrong furniture. When I asked, where is my sofa, his reply was, " I don't know". They go back to their truck and ***! I called customer service, LOL, was told that I would receive a $25 gift card for my troubles. Laughable! My waiting around all day is worth more than $25. At the end of conversation, I was asked if there was anything else she could do? I laughed and said "You haven't done anything yet except aggravate and be-little me. Delivery and customer service is a HUGE DISAPPOINTMENT! Try calling their customer service @ 800 569-1284 and bring a lunch!
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1 comment
Anonymous
#917692

Setteled for a $100.00 gift card.

Review
#529236 Review #529236 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution