furniture customer service bobs service customer store delivery goof proof bobs furniture money
5.0
Details
I just bought a new sleeper couch a month ago noticed that It was sinking on one side of the couch called customer care service they sent out a tech to the house the tech looked at the couch and all he did was put more padding in one of the cushions noticed a few days...
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Review
#1149879 Review #1149879 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Damaged or defective

Great place | Bobs Discount Furniture review from Manchester, New Hampshire

5.0
Details
2 years ago I bought all the furniture for my entire house, we had trouble with the chair they ask pictures and change it without a problem and now I had problems with my mattress they send a person to check if it was a problem witch they agree and they set up a credit for me, I went back to the store choose another matress and the person who helped me Katie Breininger probably will not make any money on the credit I had but she was so nice and professional we decide to buy another bed, Im very happy with Bob's.
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Review
#1145637 Review #1145637 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Sale and showroom people were great
Reason of review
Good customer service

Disappointed customer!!!!! | Bobs Discount Furniture review from Manchester, Missouri

5.0
Details
Delivery of my dining set damaged offered me 40 dollar credit to keep damaged table and chair.I spent 2100.00 on this set with insurance.Store wanted me to sign off on set and take there word they would replace it. Customer service lady belittled delivery driver speaking to him as if he were at fault and as if he was stupid.That woman should lose her job and that man should get a raise he and his delivery team were very great and handled themselves proffesionaly! I asked for my money back do to the frustration and was told it could take 16 days.And now I have to wait 7 more days before I can have another delivery.I have to miss work again etc!!!
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Review
#1144003 Review #1144003 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Damaged or defective
5.0
Details
BLACK MOLD GROWING UNDER MY BOB-O-PEDIC  - Bobs Discount Furniture review
BLACK MOLD GROWING UNDER MY BOB-O-PEDIC  - Bobs Discount Furniture review
BLACK MOLD GROWING UNDER MY BOB-O-PEDIC  - Bobs Discount Furniture review

Update by user Oct 21, 2017

⭐️⭐️⭐️⭐️⭐️THEY DONT DESERVE 5 STARS NOT SURE HOW TO FIX THAT ⭐️⭐️⭐️⭐️⭐️

Original review posted by user Oct 21, 2017

10/21/17 On May 31 2013. I went to Bobs Discount Furniture to look at beds. I found the bed frame, mattress (Bob-O-Pedic and box spring that I wanted. I also purchased a protected cover (not the...
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4 comments
Anonymous
#1419815

Keep the bed elevated and off the floor. Use a boxspring or ventilated raised platform.

No plywood base! If you have an adjustable bed, use a rug mat made from coconut fibers for ventilation.

Keep the bed away from a corner. The more air exposure it gets from all sides, the better.

turn the thermostat DOWN when you sleep.

Get rid of your overfilled, fiber-filled, microfiber, down, and down alternative comforters. They are too heavy and trapping the heat making you sweat more.

Use a LIGHT weight wool, silk, or cotton bedding (above and below you)

Use cotton sheets. If the season is right, use flannel sheets. Wear cotton sleepwear.

Use a waterproof breathable mattress protector under your cotton sheets. If you are getting older, your perspiration may be caused by hormones.

Try some black cohash or evening primrose oil (both from the health food store) to stop the hot flashes and night sweats. You may have to do a number of these to prevent a moldy mattress in the future. You may be better off with a spring mattress being they have 6" or so of air that gets pushed in and out of them with every squeaky move you make. This is not Bob's stores problem to fix for you or Tempurpedic, or any other company that sells any type of foam mattress.

Foam is foam. If you sweat, you will have this problem.

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Review
#1118230 Review #1118230 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress

Great services | Bobs Discount Furniture review

5.0
Details
Starting from my sales person arlene in Secaucus she was professional and a lovely person excellent services, Also my delivery services was very punctual and the guys did a clean fast job .. i will buy again at this location and arlene thank you. bobs thank you for having phenomenal employees. Ps the manager from the pit dept should learn better managing skills .
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Review
#1097638 Review #1097638 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Good customer service
5.0
Details
I bought a living room set 14 yrs ago and had no issue with it but I also spent good money on it have you ever heard the saying you get what you pay for and I also sold the living room set with no issues the couple cant thank me enough that bought it for 500 and im...
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Review
#1090626 Review #1090626 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • I like shopping there
Reason of review
Good quality
Tags
  • Living Room Furniture
5.0
Details
I had the best experience with my sales person Sharif. He made my shopping experience a joyful one.
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1 comment
Anonymous
#1367936

Wow.what a phony review.Its so obviously fake. You state nothing but praise for the salesman.

Is your sharif by any chance? What kind of furniture did you buy? Did it hold up well?

Do you indeed work for or are employed by bobs discount furniture? Next time try to sound a little less complementary and state you'd experience with the product

Review
#1086914 Review #1086914 is a subjective opinion of poster.
Service
Bobs Discount Furniture Sales Representative
Reason of review
Good customer service

Good Customers Service | Bobs Discount Furniture review

4.7
Details
The sale associate Michael Vega was so kind to me , he help me pick out a Quality queen size mattress . How kind of him. I was taking care of in a professional and friendly manner. Thank you for all your help and patience, assistance. Yours Truly R Allen
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Review
#1071496 Review #1071496 is a subjective opinion of poster.
Service
Bobs Discount Furniture Sales Representative
Reason of review
Good customer service
4.8
Details
I initially placed my order online but miscalculated my livingroom and ordered a bigger sectional that what I needed. I called the store to cancel and after 2 hours on the phone with customer service I got nowhere. Later in the afternoon, I received a call from Susan...
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Review
#1069491 Review #1069491 is a subjective opinion of poster.
Service
Bobs Discount Furniture Manager
Reason of review
Good customer service

Wonderful Service!! | Bobs Discount Furniture review

5.0
Details
Bob's furniture store on Caster Ave in Phila.Pa is the best. Sales people the greatest. Especially Isabella. Delivery people wonderful. I had ordered a sofa I was sure would fit into my door. It didn't. The delivery men tried everything. Didn't fit. Took it back. I called the store explain what happen. Told them about another sofa I was interested in. Isabella changed the paper work. I'm getting the new sofa in a couple of days. Thank you everyone. Thank you Isabella
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Review
#1057818 Review #1057818 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Good customer service