Bobs Discount Furniture - Customer care and dispatch
Update added by user Apr 20, 2015
this doesn't even desereve one star they should be a way not to have to add star at all
Original review posted by user Apr 20, 2015
never got my delivery.driver called at 1030am stated he be here in an hour.never came.
i tracked my order say it was delivered today at 300pm when it truly was not. The driver went to wrong house at 210pm after several hours on the phone with your customer care department. for them not help me at all. they submitted a go back order at 245pm.
at 3pm dispatch denied order. the driver called me at 450pm and told me he had a different address for me.
And will not make my delivery.so much more to this help.
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- Delivery service
- Being lied to
- Customer service
- Reason of review:
- Poor customer service
- Monetary loss:
- Product or service
- Bobopedic Mattress
- Review category
- Furniture and Decor
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