Bobs Discount Furniture - Customer care and dispatch

267 of 1412 Bobs Discount Furniture reviews

Update added by user Apr 20, 2015

this doesn't even desereve one star they should be a way not to have to add star at all

Original review posted by user Apr 20, 2015

never got my delivery.driver called at 1030am stated he be here in an hour.never came.

i tracked my order say it was delivered today at 300pm when it truly was not. The driver went to wrong house at 210pm after several hours on the phone with your customer care department. for them not help me at all. they submitted a go back order at 245pm.

at 3pm dispatch denied order. the driver called me at 450pm and told me he had a different address for me.

And will not make my delivery.so much more to this help.

This review is a subjective opinion of a user.
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More Review Details

Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
Customer service
Reliability
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  • What I liked
      No items
  • What I disliked
    • Delivery service
    • Being lied to
    • Customer service

Reason of review:
Poor customer service
Monetary loss:
$2000
Product or service
Bobopedic Mattress
Review category
Furniture and Decor
review #624416

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267 of 1412 Bobs Discount Furniture reviews

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