Resolved

Update by user Apr 20, 2015

this doesn't even desereve one star they should be a way not to have to add star at all

Original review posted by user Apr 20, 2015

never got my delivery.driver called at 1030am stated he be here in an hour.never came.

i tracked my order say it was delivered today at 300pm when it truly was not. The driver went to wrong house at 210pm after several hours on the phone with your customer care department. for them not help me at all. they submitted a go back order at 245pm.

at 3pm dispatch denied order. the driver called me at 450pm and told me he had a different address for me.

And will not make my delivery.so much more to this help.

Review about: Bobopedic Mattress.

I didn't like: Delivery service, Being lied to, Customer service.

Review #624416 is a subjective opinion of a user.

1.0
Customer service
Product or Service Quality
Price Affordability
Reliability
Delivery Service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $2000
Preferred solution Not specified

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