Bobs Discount Furniture - Customer service states 70 mday for repair
I called regarding dresser drawers that don't slide for the second time Tech comes out tells us that someone will all me in 24-48 hrs to schedule another apt to come out and repair broken drawers> three days later I call back asking for a status and they tell me it will be 70 days for the parts to come in. they are slides for 4 out of the 8 drawers.
so in 70 days when the parts come in I am to call and make another apt for a repair person to come out and fix it. where do I put my clothes for 70 day? This bedroom set is only a year old and its the second time they need repair.
I paid a lot of money not your cheapest set by far. I have spent over 20K in the last 4 years and have had nothing but issues, not a happy customer.
Product or Service Mentioned: Bobs Discount Furniture Chest Of Drawers.
Reason of review: Warranty issue.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.
Bobs Discount Furniture Cons: How they dont keep parts in stock.
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