Not resolved

I called regarding dresser drawers that don't slide for the second time Tech comes out tells us that someone will all me in 24-48 hrs to schedule another apt to come out and repair broken drawers> three days later I call back asking for a status and they tell me it will be 70 days for the parts to come in.they are slides for 4 out of the 8 drawers.

so in 70 days when the parts come in I am to call and make another apt for a repair person to come out and fix it. where do I put my clothes for 70 day? This bedroom set is only a year old and its the second time they need repair.

I paid a lot of money not your cheapest set by far.I have spent over 20K in the last 4 years and have had nothing but issues, not a happy customer.

I didn't like: How they dont keep parts in stock.

Review #1029067 is a subjective opinion of a user.

2.7
Price Affordability
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Delivery Service
Reliability
Style and Design
Website
Value for money
Reason of Review / Monetary Loss Warranty issue / $800
Preferred solution Let the company propose a solution

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