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Contact Bobs Discount Furniture Customer Service

Bobs Discount Furniture Phone Numbers and Emails

Customer Service Number:

  • (860) 474-1000
Call customer service

Customer Service:

  • (573) 271-3530
    14250 Manchester Road, Manchester, MO 63011
  • (401) 304-1101
    1500 Bald Hill Road, Warwick, RI 02889
  • (603) 518-1666
    1875 South Willow Street, Manchester, NH 03103
  • (331) 256-9270
    545 S. Route 59, Aurora, IL 60504
  • (920) 659-5721
    690 North Casaloma Dr Appleton, WI 54913
  • (207) 396-9852
    700 Gallery Blvd, Suite A, Scarborough, ME 04074
  • (484) 245-2204
    740 Lehigh Valley Mall, Whitehall, PA 18052
  • (859) 657-1734
    7601 Mall Road, Suite B, Florence, KY 41042
  • (203) 337-5100
    815 Lafayette Blvd, Bridgeport, CT 06604
  • (302) 650-1130
    Brandywine Town Center 5200 Brandywine Parkway, Wilmington, DE 19803
  • (848) 241-0911
    Bridgewater Promenade 100 Promenade Blvd, Bridgewater, NJ 08807
  • (317) 284-9094
    Castle Creek Plaza 8603 Allisonville Rd, Indianapolis, IN 46250
  • (718) 530-1542
    Co-Op City Bay Plaza Shopping Center 2146 Bartow Avenue, Bronx, NY 10475
  • (774) 328-3333
    Crossroads Shopping Center 221 Hartford Avenue- RT 126, Bellingham, MA 02019
  • (480) 624-7500
    Crossroads Towne Center, 2650 E Germann Road, Chandler, AZ 85286
  • (702) 820-5202
    Galleria Commons 510 N Stephanie Street, Henderson, NV 89014
  • (571) 435-8951
    Greenbriar Shopping Center 13055A Lee Jackson Memorial Highway, Fairfax, VA 22033
  • (443) 330-3891
    Hunt Valley Towne Centre 118 Shawan Road, Cockeysville, MD 21030
  • (616) 438-9001
    Kentwood Plaza 3772 28th St SE, Grand Rapids, MI 49512
  • (626) 540-0010
    Sierra Center 3060 Baldwin Park Blvd, Baldwin Park, CA 91706
  • (513) 866-4531
    Stone Creek Town Center 9959 Colerain Avenue, Cincinnati, OH 45251

Headquarters:

  • (860) 645-3208

Media:

  • (860) 474-1403
    Director of Digital Marketing

Bobs Discount Furniture Emails:

bobcares@mybobs.com
christian.ambrosio@mybobs.com
Director of Digital Marketing
Is this your business?

How to Contact Bobs Discount Furniture?

Most Popular Number:

(860) 474-1000
Total calls: 299 Issues resolved: 9 Last call: May 15, 2025
author avatar
PissedConsumer Reporter

Bob's customer service number is 1-860-474-1000. The support representative will provide you with information on the already existing order. The same number goes for questions about delivery and in-home service scheduling. If you wonder about the product availability, call 1-860-812-1111. You may also use the same Bob Furniture phone number for placing an order. To report an incident with your purchase, dial 1-800-538-9500.
It may take a while to get through to Bob's customer care on the phone due to increased demand.

Bob's Furniture 24 hour customer service is available only via chat on their website. If the chatbot cannot answer your questions, it suggests waiting till Bob’s Furniture customer service agent is at work. If the chatbot cannot answer your questions, it suggests waiting till Bob's Furniture customer service agent is at work.
Bob's Furniture customer care hours are Monday through Saturday, from 9 am to 9 pm EST. Within this time, you'll be able to get help with your issues either on the phone or via online chat. On Sundays, they are unavailable.

Bob's Furniture email is not listed on their "Contact Us" page. However, you can send an email to Bob's Furniture customer support via WeCare@MyBobs.com to get the answers you need.
If you have issues with the product, you have the option to file a claim to this Bob’s Furniture contact: gwarranty@guardianproducts.net or find a "Contact Us" page on their website, click the "File Goof claim" button, and follow the instructions provided.
To address a particular person at Bob's customer service, you need to know their first and last name and add @mybobs.com to it.

Bobs Discount Furniture Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bobs Discount Furniture Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Bobs Discount Furniture is 8604741000. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Bobs Discount Furniture may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Bobs Discount Furniture Website:

Bobs Discount Furniture Help Center:

Corporate Office Address:

Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, Connecticut 06042

Other Info (opening hours):

Hours:

Monday - Saturday: 8 AM - 10 PM EST

Sunday: 11 AM - 10 PM EST


More contact details

Fax:

860-645-4056

Bobs Discount Furniture Rating Based on 691 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Bobs Discount Furniture's Customer Service?

Paris O Nmj
Paris O Nmj
Feels Disappointed | Apr 15, 2025

Very poor customer service the sales rep Janel and the white finance guy that takes ur money tried to scam me to take my money, they were only looking to take from me and they weren’t interested in finding me the best deal, the 2 tickets that they wrote up for me will show exactly how they tried to scam me

Read full quote
Anna R Sbw
Anna R Sbw
Feels Disappointed | Oct 01, 2024

I spoke to someone through chat name was Angel very professional and understood my frustration and also credit me delivery fee due to this network error

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Fredericka Cqn
Fredericka Cqn
Feels Satisfied | Sep 28, 2024

Wonderful people and professional service!

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Francella Eiz
Francella Eiz
Feels Satisfied | Jun 10, 2024

Needed more personal feedback

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Shalita Jeh
Shalita Jeh
Feels Disappointed | Dec 01, 2022

Not good at all

Read full quote

Summary of Bobs Discount Furniture Customer Service Calls

786 TOTAL
CALLS
02:58 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bobs Discount Furniture?

Shipping and Delivery Question:

  • “Power cord arrived”
  • “Delivery”
  • “Delivered furniture is damaged again”

Product/ Service Question:

  • “Complaint”
  • “File a complaint”
  • “Dissatisfied with the quality of my sofa cushions”

Request for Information Question:

  • “Parts question”
  • “Need to speak to someone”
  • “Check my orders”

Payments and Charges Question:

  • “My missing money”
  • “Billing”
  • “To pay furniture bill”

Return/ Replace Question:

  • I returned two pillows, but Bob's Discount Furniture didn't update my Wells Fargo account. After months of calls and disputes, they claimed no record of the return. I found my receipt proving otherwise. I am mentally distressed.
  • “Unsafe lane change on Hatem Bridge Cecil County MD @ 5:27 pm trailer number 8060”
  • “Return and exchange”

Staff Question:

  • “Customer service assistant”
  • “Wrong service address”
  • Absence of service on extended warranty

Refund Question:

  • “Refund payment”
  • “Refund”
  • “Credit refund amount”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Canceling refund”
  • “I need to cancel a order”

Cards Question:

  • “Gift card”
  • “Credit card”
  • “CardProblems”

Account Question:

  • “I am disabled how to stroke 2 years ago was talking to buying a Bob's brand mattress it is falling apart can I please speak with someone”
  • “Account info”

Website/ Application Question:

  • “Have parts that need to be installed”
  • “Was my application approved”
  • “Received cabinet, the legs were installed improperly, cabinet not stabled”

Employment Question:

  • “Job”
  • “My w2”
  • “W-2”

Other Question:

  • “Nobody has yet to call or come”
  • “You need to fix my couch. Power cord missing”
  • “Cama rota”

Compare Bobs Discount Furniture Customer Service To

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