Contact Bobs Discount Furniture Customer Service
Bobs Discount Furniture Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 538-9500
Customer Service:
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1 (573) 271-353014250 Manchester Road, Manchester, MO 63011
-
1 (401) 304-11011500 Bald Hill Road, Warwick, RI 02889
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1 (603) 518-16661875 South Willow Street, Manchester, NH 03103
Bobs Discount Furniture Emails:
Customer Service
Legal
Media
PR Inquiries
Bobs Discount Furniture Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bobs Discount Furniture Customer Service Rating
5 out of 5
Contact Method Distribution
100% phone, 0% email
Most Popular Bobs Discount Furniture Phone Number
1 (860) 474-1000
Most Popular Bobs Discount Furniture Email Address
bobcares@mybobs.com
Average Hold Time
00:12:00
Average Calls duration
3 minutes
Call Volume by Day
View full overview ›
Bobs Discount Furniture Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Bobs Discount Furniture Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 100% phone, 0% email |
| Most Popular Bobs Discount Furniture Phone Number | 1 (860) 474-1000 |
| Most Popular Bobs Discount Furniture Email Address | bobcares@mybobs.com |
| Average Hold Time | 00:12:00 |
| Average Calls duration | 3 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Bobs Discount Furniture Live Agent Availability | 14% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Customer Effort Score | High Effort |
| Prepare before the call to Bobs Discount Furniture | Email, phone number or first and last name |
Call Volume by Day
Contact Information
Bobs Discount Furniture Website:
Bobs Discount Furniture Help Center:
Corporate Office Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester,
Connecticut
06042
United States
Other Info (opening hours):
Hours:
Monday - Saturday: 8 AM - 10 PM EST
Sunday: 11 AM - 10 PM EST
Fax:
860-645-4056
Summary of Bobs Discount Furniture Customer Service Calls
793
TOTAL
CALLS
CALLS
03:28
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bobs Discount Furniture?
Shipping and Delivery Question:
- “Power cord arrived”
- “Delivery”
- “Delivered furniture is damaged again”
Product/ Service Question:
- “Damaged couch”
- “Complaint”
- “File a complaint”
Request for Information Question:
- “Parts question”
- “Need to speak to someone”
- “Check my orders”
Payments and Charges Question:
- “My missing money”
- “Billing”
- “To pay furniture bill”
Return/ Replace Question:
- “Change delivery date”
- I returned two pillows, but Bob's Discount Furniture didn't update my Wells Fargo account. After months of calls and disputes, they claimed no record of the return. I found my receipt proving otherwise. I am mentally distressed.
- “Unsafe lane change on Hatem Bridge Cecil County MD @ 5:27 pm trailer number 8060”
Staff Question:
- “Customer service assistant”
- “Wrong service address”
- Absence of service on extended warranty
Refund Question:
- “Refund payment”
- “Refund”
- “Credit refund amount”
Activation/ Cancellation Question:
- “Cancel order”
- “Canceling refund”
- “I need to cancel a order”
Cards Question:
- “Lost my card”
- “Gift card”
- “Credit card”
Account Question:
- “I am disabled how to stroke 2 years ago was talking to buying a Bob's brand mattress it is falling apart can I please speak with someone”
- “Account info”
Website/ Application Question:
- “Have parts that need to be installed”
- “Was my application approved”
- “Received cabinet, the legs were installed improperly, cabinet not stabled”
Employment Question:
- “Job”
- “My w2”
- “W-2”
Other Question:
- “I lost my paper bil”
- “Provide feedback”
- “Nobody has yet to call or come”
Compare Bobs Discount Furniture Customer Service To
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Bobs Discount Furniture