Manahawkin, New Jersey
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1 comment

I got what I tough was a beautiful chocolate sofa at the store... at the time of delivery I noticed that was a completely different look and material than what the store is showing.. What a scam!!

The delivery guys told me that the color variance was normal.. I called customer service and I was told to clean it with the liquids they give at the store and they will have a technician come over to check it to see if was really a manufactures defective or I could reject it.. Which is what I did!!!

Who wants a discolored brand new sofa?

Also, at the time the delivery guys were taking the rejected sofa they damage wall and Bobs claim department told I need to get a contractor to fix my wall and email them the estimate to see if is covered under their insurance!!!

I learned my lesson never buying from them!!!

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Monetary Loss: $150.

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Bob Cares

I'm sorry to hear about your experience with us. I'd be glad to lend a hand. Please contact me at and we'll be sure to reach out...Thanks, Eric.