Sales persons at store were okay, but the experience after that is absolutely horrible. My wife and I purchased 2 kids bedroom sets, and a living room set from bob's furniture on 2/11/10.
After 4 deliveries of damaged furniture, we are still waiting for our son's bed.
A customer service representative even had the nerve to ask us 'why we were returning the furniture because of a broken piece of wood?'Incidentally it was the piece that held the bed together! Unbelievable!!! One of the dining room chairs is already beginning to fall apart.
We're just praying and hoping that we'll be able to get our son's bed on the 5th try. Who knew that delivering a bed is rocket science. We do not plan to ever shop at Bob's again.
The discount is just not worth the aggravation. It Would of been better to spend a little extra and have piece of mind.
Review about: Bobs Discount Furniture Furniture Set.