2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
0 comments

Hi, my name is Nitin Sharma and I have purchased Queen size storage bed (costed $500)from Bob`s furniture in Jan 2016.Since Jan i am having severe back pain so I thought its because of Mattress so I upgraded my mattress to firm one and it costed me $1200.

I was relieved for few months but again back pain started so I consulted doctor and he advised me to get mattress and bed examine. My mattress is getting exchanged as Mattress Discounters were helpful, they understood my problem and told us that because of damaged bed mattress is getting damaged.Now I will getting new mattress from them. As advised by the doctor and mattress company i contacted Bob`s furniture and requested them to examine my bed. I wanted to upgrade my bed to better quality king size.

Yesterday delivery person came and told me there is no problem with the bed and i should buy Plywood from home depot and get it repaired. My bed is still in warranty so i am expecting a solution as its medical issue for me. All the bed slats are moving and bent because of weight.

I request you to provide me some solution as i am unable to sleep on my bed since 4 months.Please contact me at 7038837547

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Bobs Discount Furniture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Bobs Discount Furniture.

Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Bobs Discount Furniture to other companies on our site.

Had an Experience with Bobs Discount Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like