Bobs Discount Furniture - Delivered Broken furniture - twice and NO refund

215 of 1412 Bobs Discount Furniture reviews

Ordered a bedroom set for my grandson and it was ***.Light didn't work, back headboard sliding piece broken, drawers under broken, nightstand broken.

Took the nightstand back and set up a service call for the bed. Second nightstand came in and broke the next day. Called for a refund and only could get store credit and not a refund. Anything delivered NO refunds.

BEWARE they don't care. Now I am stuck with a store credit and HAVE to buy something from them. That's how they operate and make money.

What a load of ***.Don't buy there watch out.

This review is a subjective opinion of a user.
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More Review Details

Value for money
Style and Design
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Buying crappy furniture and not being able to get a refund

Reason of review:
Bad quality
Preferred solution:
Full refund
Product or service
Bobs Discount Furniture Bedroom Set
Review category
Furniture and Decor
review #685106

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215 of 1412 Bobs Discount Furniture reviews

Aug 19, 2015 #1021584

I have to say that Bob's came through and I now have a refund. They did the right thing. Thank you

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Aug 18, 2015 #1021264

Welll that's unacceptable!!!! B.B. needs to be contacted.. and your credit card company, if you paid that way!!! Not good business policies..

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