The delivery men tracked mud through our house, on our new wood floors and new carpeting. They could not speak or comprehend English.
My husband told them which door to bring the furniture in and they had no idea what he was saying. He then asked them to remove their shoes after we saw all the mud, and he just laughed. We read the reviews after the fact, so now we learned the hard way to NOT shop at BOB's ever again. Now I wonder how this furniture will even hold up.
Most quality furniture supply shoe covers to prevent this. Maybe they should order a huge supply of shoe covers from China, where I imagine most of this furniture is also made.
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Reason of review: Problem with delivery.
Bobs Discount Furniture Cons: Delivery, Inability of deliver personnel to speak and comprehend english.