I purchased a leahter sofa and love seat. It started peeling off.
I had to replace the live seat in February 2018. Bob gave me a credit and I had to pay the difference because they told that this type of loveseat is no longer being sold due to peeling issue. The sofa is peeling off now and I need them to credt me in other to replace the sofa. Samantha W denied my credit.
She claimed that it is normal wear and tear. I purchased 5 years warranty on the sofa and loveseat. I will never purchased anything from Bob furniture again.
A very disappointed customer. If I gave have given you a zero star, I would have.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Bad quality.