I worked at bobs for several years. it is by far, the most uncaring, dishonest, mismanaged company i have ever seen.
the merchandise is absolute *** and gets cheaper all the time. the customer service is without a doubt the worst, if you can even reach them. they hire felons for delivery guys so beware if they get in your home. they flood their sales floor with starving salespeople who will do/say anything to get a sale and are constantly fighting over customers.
they push a worthless protection plan down your throat that isn't worth the paper it's written on. it's 100% profit so that's all they care about. the managers are a joke and do everything they can to avoid talking to customers (especially if they have a complaint) The bottom line is they could care less about their customers and even less about their employees. They are corporate america at it's worst.
BTW, bob doesn't own the company. he's just an actor.
thought everyone should know the truth. BUYER BEWARE!