Over many years I have bought from Bob's Discount Furniture. EVERY time the furniture has arrived damaged or they have damaged my home while they build the furniture in my room.
When I complained for the latest mess I got a run around for 8 months! When they claim to order parts, it is not true. They do not follow up and they do not stand by their word on anything said. I will never shop at Bob's again.
I would gladly pay more for furniture from a real store.
I actually suspect they are having financial problems from all the prior posts and that they do not to make customers whole including me. Watch out for them getting your money and not giving what you bought!!