I bought recliner from the store and hardly used 2-3 times and damaged in a month and called customer service and hopeless customer service, they keep on telling same answer if you try to explain. They cannot take the recliner back.
I even Paid extra warranty on furniture which is of useless.
I strongly urge not to buy at Bobs furniture store as they sell very cheap quality furniture and wood is of very bad quality and the recliner was thrown away eventually.
Such a bad customer service, they were very rude and can't help the customer. If you want to get pissed of and RIP oFF from BOB"S go there.
Review about: Bobs Discount Furniture Recliner.
Monetary Loss: $1500.