Not resolved

Written by Mark on November 15, 2012 from astoria, new york, US

Couldn't agree with you more.I bought my sofa and love seat from Bob's two years ago.

The fabric on the love seat is peeling all over. I called bob's and they had a tech, come and look at the problem, and was told to contact goof proof, which I did. Goof proof told me they do not cover this type of damage. I then called bob's again and was told there is nothing they can do for me.

I pretty much spent over $1,000 on a sofa and love seat that I only got two years of use. Neither the supervisor nor customer service provided me with any satisfaction and I was told that there is no recourse available to me.

Thanks for NOTHING!!!!!!Don't ever shop here.

Review about: Bobs Discount Furniture Sofa.

Monetary Loss: $2089.

Had an Experience with Bobs Discount Furniture?

Write a review


Terms of Service
Post Comment

I am going through the exact same problem with a leather recliner. Bobs has lost well over $10,000 in furniture sales from me in the next year because they are screwing me on a $400 purchase.

Bob Cares

I'd be happy to look into the issues with your set. Please email me at with your contact info. Thanks, Eric,


I was going to purchase a queen size Bob-O-Pedic from here, but after reading all these wonderfull reviews, Bob can shove that mattress where the sun don't shine!!

You May Also Like

Bobs Discount Furniture - Bobs store the worst Bobs Discount Furniture " On sep 2015 I reported to bobs the stitch and the spring of my couch not functioning right because I. Have insurance for 5 years I decided to take actions..." Read more Bobs Discount Furniture - Sofa Review from Kearny, New Jersey Bobs Discount Furniture "I bought a sofa and chair from Bobs after three years the leather peeled on the sofa and the chair that no one used.Their prices are good ,their firniture, if..." Read more Bobs Discount Furniture - Recliner sofa peeling off badly and broken spring Bobs Discount Furniture "I purchased a whole bedroom set and a recliner sofa from bob's furniture store. When purchasing, the salesman asked me to buy the 5 year goof proof warranty which will..." Read more Bobs Discount Furniture - Bad quality and in sofa arms Bobs Discount Furniture "March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover..." Read more Lasership - Horrendous Lasership "Lasership messed up one of my Sephora orders, erroneously sending it from MA where I live, to Virginia, then back to MA. I didn't get it for another week, and..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more