purchased double recliner sofa in August 2015. Bob's is replacing a cushion that is deformed. Great. As for my Bobopedic full size mattress, not so lucky. Also purchased in Aug 2015, middle is sagging down 2 inches in the and the brown trim around the outside is coming off. As ice tea was spilt on the mattress not near the sagging and trim, per Bobs invalidates warranty. WTF, stain has nothing to do with sagging and trim. This so called business is a joke. I am sharing my story with anyone that needs to purchase furniture. THIS IS NOT WHERE ANYONE SHOULD SHOP. I think I would have been happier if I never visited this place.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Damaged or defective.
Monetary Loss: $2800.
Preferred solution: fix the defected mattress.
Bobs Discount Furniture Pros: Sales team only, Great sales team.
Bobs Discount Furniture Cons: No solution, Shady business practice, Hate it, Management, Furniture.