i purchased a living room set not even two years ago and the stitching started ripping and my 5 year old son jumped on the sofa and it ripped the fabric. bobs tech came out and told me that i needed to contact goof proof because the sofa could not be fixed so i did and goof proof of course said that its wasn't an accidental damage that they would not be covering that because its a manufacture warranty. but that to me is false advertisement, i remember when i was that the store and the sale guy told me that no matter what happened to the sofas that it would be covered no questions asked.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Monetary Loss: $1200.