Not resolved
1.0
Details
0 comments

I called and they sent a "technician" to investigate. He said it was not a manufactures defect so they are doing anything about it.

The chair was not even 3 month when it feel apart. It is a swivel recliner that you have to pull on the lever to set back wards. It is also on a metal circle frame that collapsed. When I pulled the lever back it collapsed the sudden movement caused the circular frame under to completely fail.

The fabric ripped because it hit the wall in a sudden movement.

I called customer service and they said the technician said it is not due to manufacture defect. Clearly it is.

There is no reason that a chair should collapse while a person is using the lever to recline, UNLESS there is a factory defeat.

they refused to admit that it is. So I asked, " what caused it to fail?" They repeated only it is not a manufacture defeat.

Product or Service Mentioned: Bobs Discount Furniture Chair.

Reason of review: Bad quality.

Monetary Loss: $450.

Preferred solution: Full refund.

Bobs Discount Furniture Cons: Poor customer service-poor quality.

  • Defective Merchandise At Bob s
  • Thieves
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Bobs Discount Furniture Reviews

  1. 300 reviews
  2. 140 reviews
  3. 58 reviews
  4. 17 reviews
  5. 39 reviews
Bobs Discount Furniture reviews