We bought a living room set last year. The fabric on the couch that attaches the back cushions split.
Customer service came and sewed it back together(horrible job) only to have it split that night. Nightmare customer service department finally replaced the couch. This one comes with no warranty because they do not consiider it new. The coffee and end tables were exchanged 3 times due to scratches and dents upon delivery.
I sent them back as well. If i could I would return everything!!! Never buy at Bob's!!!!!
Their furniture is cheaply made and their service is even worse!!!!!
Product or Service Mentioned: Bobs Discount Furniture Furniture Set.
Monetary Loss: $2000.