New York, New York
Not resolved
1 comment

My dresser has the first layer of the wood slowly peeling and fading away. My bed bottom piece is rippling and completely peeling off.

It has been a year since I purchased a furniture set. Bobs claims it's from humidity which is not their fault. Furniture should last longer than a year regardless the temperature. My roommates have not had any issues.

One even has a bobs set. They refuse to admit it is a defect and refuse to help me in any way. Worst customer service I have ever experienced. Even had people yelling back at me and not understanding why I would be upset my furniture didn't last a year without issues.

Technician told me they would be able to help and accommodate me, instead they refused to accept any responsibility. I highly suggest never purchasing bobs discount furniture and spending a little extra on a better more high quality brand.

Product or Service Mentioned: Bobs Discount Furniture Furniture Set.

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Bob Cares
#769715

I'd be happy to help. Please email me at BobCares@MyBobs.com with your order information and I'll be in touch.

Thanks, Eric.

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