We got a BOB O PEDIC mattress complete with damage, bedbugs and total lack of accountability from BOB"S.
They should be known as "ROBS"
Customer Service was useless. They couldn't even give me a direct corporate phone # (10 minutes on hold to give me the corporate address)
They say they take great care not to spread bedbugs but they load old furniture and mattresses in the trucks with the new.
They say they spray the trucks but wouldn't say how often or with what.
EXTERMINATION EXPENSES about $2,000.
DAMAGED MATTRESS $1,400.00
STRESS & ANXIETY PRICELESS
Product or Service Mentioned: Bobs Discount Furniture Mattress.