Queens, New York
Not resolved
2.0
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2 comments

I bought a dining table with six chairs, two Sofa set and coffee/ side tables and paid $500 + for Goof proof. Last week leg of a chair broke when my son was trying to sit on it,my wife called them to file claim and she was told chair did not break because of any accident and it is not covered.

I am not sure what is an accident in their dictionary,

I am going to small claims court to file a claim for all the money I paid and urge every one to do the same if you are victem of this Bob's Goof Proof.

Reason of review: Warranty issue.

Monetary Loss: $500.

Preferred solution: Full refund.

Bobs Discount Furniture Pros: Great sales team, Movers, Decent price.

Bobs Discount Furniture Cons: Goof proof scam.

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Anonymous
#1540140

Same thing happened to us with a sofa. No matter the accident, Bob’s / Guardian will deny the claim and say it’s not covered. We are now forced to sue Bob's in small claims court for selling us a fraudulent insurance policy.

Anonymous
#1226495

An updates?

I am about to file a small claims case against them as well.