Staten Island, New York
Not resolved
3.0
Details
0 comments

When I bought my living room set in 2011, I was told the warranty was good for 5 years but I called today and was told it's only good for 1 year. After that you must pay for parts.

I was never told this when I purchased it. My leather arm on the couch is ripped and chaise is about to split in half. They lied to me.

Goof Proof Plus came into existence 2 years AFTER I purchased my furniture which covers 5 years after purchase. They took my money for something which turned out to be worthless..just as their furniture is.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Bobs Discount Furniture Pros: Decent price.

Bobs Discount Furniture Cons: Being lied to.

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