After many phone calls and emails Bob's Discount Furniture unsuccessfully attempted to repair my 2 year old sofa and loveseat "as a courtesy". I was given a store credit which I used for a coffee table, end tables and a rug.
Upon delivery all were damaged. Super. Today they came to replace the damaged furniture and rug with more =damaged furniture. Before it even came out the box the damage was apparent.
It's too bad, because I actually like the items. So here we go again. After 2 failed deliveries, I'm back with a store credit for another go round. I suggested a refund, but nope, no refunds are given.
Although this the 3rd strike, I'll go one more round before judicial intervention. Stay tuned.
Product or Service Mentioned: Bobs Discount Furniture Sofa.
Reason of review: Damaged or defective.
Monetary Loss: $600.
Bobs Discount Furniture Cons: Repeat deliveries of defective and damaged items.